Impossible to upload WAV files to Helix Stadium XL

[buizerd]

Even though the transfer of WAV files (I have tried all kinds of formats) seems succesful, nothing shows up in my songs section on the Helix Stadium device itself. I have reformatted the SD card, but to no avail. I have tried modifying WAV files to mono, to 16 bit, to 24 bit, to 44KHz, to 48KHz. Also to no avail. Every time the transfer _seems_ succesful (no error messages whatsoever). But nothing appears in my Songs...

 

Please help! 

[silverhead]

Check that you are using the latest (or at least compatible) versions of both firmware and app.

[buizerd]

On 5/15/2026 at 3:12 PM, silverhead said:

Check that you are using the latest (or at least compatible) versions of both firmware and app.

Yep, I did and I do.

[buizerd]

On 5/15/2026 at 3:12 PM, silverhead said:

Check that you are using the latest (or at least compatible) versions of both firmware and app.

Just checked the SD card: Funnily everything I uploaded is on there. The files just do not show up on the Stadium itself. Does anyone have a clue?

I just tried with another SD card: Same problem....

[silverhead]

Weird. I would open a support ticket.
 

Meanwhile you could try reinstalling the firmware. Start up Stadium in Maintenance mode first and Create Backup. Use Line 6 Central to reinstall firmware. Then startup in Maintenance mode again to Restore Factory Defaults, Restore Backup, then Shutdown. Just for  completeness I would reinstall the Stadium app as well.