DEaD_MAKar Posted May 28, 2014 Share Posted May 28, 2014 Hello. I write here because support has stopped responding in the support ticket. I bought a macbook air 13 mid 2013. Installed all the necessary software (POD Farm 2.57, Monkey 1.67 and License Manager 1.07). But when you start monkey does not correctly detect my device. He defines it as PODxt and does not change it on my device - Toneport GX. In the sound settings of the operating system the device is determined by the right - Toneport GX. Because not true-defined device I can't activate previously acquired plugins - POD Farm PLATINUM. What to do? Mac OS X 10.9.3 On the advice of the technical support I have removed the driver and installed them again. Not helped. After that tech support wrote that my toneport broken. But the thing is that before you put toneport on macbook, he worked on another mac computer and worked fine. Also I tested toneport on a PC with Windows 8.1 - works perfectly. There is also a problem. When you log in Monkey or License manager program raises an error of Internet connection. But the Internet is working fine. I ask as soon as possible to deal with this problem Quote Link to comment Share on other sites More sharing options...
TheRealZap Posted May 28, 2014 Share Posted May 28, 2014 try this: To uninstall the Line 6 Drivers from a MAC OSX computer, use the Line 6 Driver Uninstaller that is located on the computer at following file location: Applications/Line 6/Drivers/Driver uninstaller If you have used the Driver Uninstaller and still cannot succesfully install drivers or Monkey is not recognizing them as being installed, you will need to remove the remaining driver receipts using the Terminal application that is located on the computer at the following file location: Applications/Utilities Launch the Terminal application and type the following commands at the prompt: sudo pkgutil --forget com.line6.driver.xtaudio.package (then press the enter key) Enter your Mac OSX account password. Please Note: you will NOT see the cursor acknowledge any characters being input; you will need to type your system password correctly and hit "Enter". sudo pkgutil --forget com.line6.driver.xtmidi.package (then press the enter key) After entering in all of the commands above, close the Terminal application and restart your computer. Upon restarting the computer try again to install the latest version of our drivers available from our software page at:http://line6.com/software/After the computer has restarted, reconnect the Line 6 hardware and open the Line 6 Monkey application again to check and see if your drivers are detected and up to date. Quote Link to comment Share on other sites More sharing options...
DEaD_MAKar Posted May 28, 2014 Author Share Posted May 28, 2014 Tried it. Not helped Quote Link to comment Share on other sites More sharing options...
DEaD_MAKar Posted June 4, 2014 Author Share Posted June 4, 2014 Can anyone help me? Quote Link to comment Share on other sites More sharing options...
Jellyboy74 Posted June 6, 2014 Share Posted June 6, 2014 Hi, i have de same problem with my mac pro. First, delete pod farm with de uninstaller. Download Gearbox and instal the plugins "gearbox" and the driver. Try it. it is ok? now you'll can instal Pod Farm (don't instal the drivers) PS: I hope you understand me, i'm french :lol: Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.