Community : All Content - Relay Digital Wireless

Connection issue on some new Relay G50/90 units, with resolution

support@line6.com — Thu, 02 May 2013 15:19:10 GMT

It has come to our attention that a small number of Relay G50/G90 systems may have been shipped starting in the wrong RF mode. This is very easy to resolve. If your new Relay G50/G90 wireless system’s TBP12 transmitter will not connect to its receiver, switch the RF mode by following the procedures below:

1. Turn body pack power on.

2. Press and hold the "Select" button until the channel number flashes.

3. Press and release the "Value" button while continuing to hold the "Select" button.

4. Release both buttons when the display shows "RF1".

5. Verify by powering off the unit then turning power back on and watching for RF1 to be displayed during the turn on sequence. Your transmitter will now connect to your receiver.

I got noise ｆrom TBP12 for Relay G50

support@line6.com — Wed, 17 Apr 2013 09:10:56 GMT

Hi!

I got noise ｆrom TBP12 for Relay G50.

like this problem

http://line6.com/support/message/380411#380411

I tried that disconnect the pin4 and shield.

And stopped noise.

Can anyone tell me if there's a possible cause.

Why G50 factory cable is connected pin4 to shield?

support@line6.com — Wed, 17 Apr 2013 05:40:35 GMT

I found you said that Don't connect anything to pins 2 or 4.

But,Factory cable to own my is pin4 connected to shield.

Why G50 factory cable is connected pin4 to shield?

Relay G-30 Dropout Experience

support@line6.com — Thu, 28 Mar 2013 16:37:35 GMT

I have had a G-30 for several years and experience off and on dropouts. When this happens the LED's blink temporarily, so it is a drop out.

My bandmate has a G-50 and never has had one. My G-30 rarely gets thru a show without them and sometimes they are numerous.

We do use Wi-Fi on stage with a Mackie system for controlling our IEM's with individually with iPad's, however the dropouts started long before we introduced that technology.

My receiver is mounted to a Pedaltrain Jr and supplied with the factory powersuppy into a power strip. It resides by a Ernie Ball Wah and a Rocktron Banshee Talk Box - both of which are also plugged into the power strip mounted to the surface of the Pedaltrain.

I change batteries before everyshow - keeping the transmitter in a nanotech pouch on my guitar strap. I upgraded the cable to a Mogami Gold cable with right angle ends.

I have several guitars I gig with (all Ernie Ball Music Man) and the drop outs do not seem to be guitar-specific.

Finally - I rarely venture more than 10-15 feet from the receiver and most often are within 5 feet of it.

Is there anything as I describe that could be causing interference? We do have several wireless IEM's and mic's etc - but these dropouts were experienced before we got all the wireless. Would an upgrade to the G-50 be beneficial?

Thank you

Mike Keller

G90 v2.0 software. "AF MODE 0db"

support@line6.com — Tue, 12 Mar 2013 02:03:47 GMT

I have the latest firmware 2.0

I cannot find a manual for this version. In the menu I see. AF MODE. It is set to 0db. What does AF mean?

If I increase this , will this increase the line out volume ? I need just a little more signal.

Thank you.

Tbp 12 g90 not working,indicator lights blink, nothin on screen

support@line6.com — Thu, 21 Mar 2013 22:35:51 GMT

When i turn on the tbp 12 the indicator lights just blink and nothing is shown on the screen. when i contacted the place that services them in canada they said a common reason for the transmitter malfuntioning like that is cause the main transmitter in the rack unit meaning i have to mail the whole unit accoss the country to get this solved. that will cost at least $150, which doesnt sound right to me that its the unit not the tbp12 transmitter. anyone help me out??

I need to know if getting a new tbp 12 transmitter will work or do i really nees to get the whole unit repaired?

Anyone else having wireless connection issues?

support@line6.com — Thu, 21 Mar 2013 01:41:09 GMT

I work for a church and outfitted them with L6 Relay G50 and G90 systems. About 8 accross multiple campuses. At all but one campus, I get bad interference on the every system.

The sympton - Everything's running great, then there will be a systematic "pop" that occurs about every 30-45 seconds. I've noticed that for that split second, the receiver looses signal. I'm guessing there's something that's overpowering receivers and causing them to loose sync. A couple of the units sometimes take up to 2 seconds to recover, and they do it in the form of a frequency sweep, with the lows coming back first. We used to have a similar problem, and when I did the update, it seemed to correct most of the units, but now the issue is coming back.

Any ideas?

Antenna ports have fallen inside the relay

support@line6.com — Thu, 21 Mar 2013 20:00:17 GMT

Both front antenna ports has loosened and fallen inside the relay... I have unscrew all the screws, but still cannot open the front panel.

Anybofy who knows how I do this?

G55 Relay. How do you rack mount!!

support@line6.com — Sat, 16 Mar 2013 15:15:49 GMT

I just purchased a Line 6 g55 from an online dealer. The product is advertised as being rack mountable with the purchase of an "optional rack mount kit". Line 6 even shows a product number for the kit on the web site. Now that I've received the G55 unit it is very apparent there is NO way to rack mount the unit and it appears the "optional rack mount kit" does NOT exist. This is very discouraging and upsetting to me. I am a working musician and needed a rack mounted version, and now see this is not what the product is advertised to be. Now I'm being told to return the unit, I will have to pay 30$ in shipping, and refund the merchant for their shipping costs plus possibly pay a restocking fee since the unit has been opened. Has anyone here found a way to rack mount this? I just read somewhere where someone said to velcro it to a rack shelf. In my case this won't work due to travel/road wear. I really need a way to rack mount this the way it was advertised to me. Any help would be appreciated.

XD-V75 transmitter with G90 wireless

support@line6.com — Sun, 17 Mar 2013 20:02:12 GMT

So, I recently lost the TBP12 Relay transmitter which was included with my G90 Relay system. I purchased a new TBP12 transmitter when it arrived I noticed instead of reading "Relay" it read "XD-V75". I thought nothing of it because beneath that it still read TBP12 so I switched it to channel 2 along with my G90 receiver yet my receiver didn't pickup the new transmitter. Is there some kind of update or syncing process I need to do?