Community: Message List

Re: new ToneCore Developers Kit pedal not working

support@line6.com — Tue, 11 Oct 2011 16:50:36 GMT

OK. Looks like I might have it working.

Fresh battery, and the orange flashing LED goes green.

The AC adapter is sort of working now. It seems like the connection is just a little loose.

YAY. Sorry for the false alarm.

Re: new ToneCore Developers Kit pedal not working

support@line6.com — Tue, 11 Oct 2011 15:29:20 GMT

Well. Got an RMA number. Sent it back. Just got my replacement unit.

Different behavior, but it still seems to be screwed up. I need to play around with it to be sure, because I haven't had a chance to hook up a guitar yet.

Plugged a jack into the mono in and another into the mono out.

With AC adapter - cannot get the LED to go on at all.

With 9-volt battery - I can get the LED to flash orange. I can't get it to go solid green, like the documentation says it should with the pre-loaded effect.

I haven't tried plugging it in via USB yet.

Maybe I need to reflash the default effect, but at best, the adapter jack seems broken. The AC adapter behaved the same as a battery with my last unit, so I doubt that's the problem. The LED is green on the AC adapter, so it seems to be OK.

I have a baby coming (2nd kid) Thursday at the latest, so I don't have much time to mess around with this right now. If this is genuinely broken, I hope I don't miss the return window.

This was supposed to be a fun hobby. These problems have sucked any fun out. Very disappointing.

Re: new ToneCore Developers Kit pedal not working

support@line6.com — Mon, 26 Sep 2011 13:20:33 GMT

Thanks. I guess I'll have to talk to customer support.

Re: TCDDK on 64-bit OS?

support@line6.com — Mon, 26 Sep 2011 13:19:29 GMT

I tried compatibility mode, and it still wouldn't install.

The virtual machine isn't ideal, but it works (mostly). I'm having an issue with its USB detection only working sometimes, but that's happening for all USB devices, not just the pedal.

Thanks for the reply.

new ToneCore Developers Kit pedal not working

support@line6.com — Fri, 23 Sep 2011 13:15:38 GMT

Hello. I received my TCDDK yesterday, and my pedal does not seem to be working. It only gets power when you hold down the pedal. I'm using a DG1 power supply. I have a cable plugged into the mono input.

The LED does not toggle on or off when you press the pedal.

It does not show up as a USB device when you plug it in.

When you hold down the pedal, the LED will blink on and off, and it will then show up as a USB device.

Am I doing something wrong? Maybe there's a loose connection somewhere in there that gets connected when I'm pressing down?

Re: TCDDK on 64-bit OS?

support@line6.com — Thu, 22 Sep 2011 20:01:29 GMT

Found an old XP disc. Trying it out on a virtual machine.

PitA...

TCDDK on 64-bit OS?

support@line6.com — Thu, 22 Sep 2011 14:52:43 GMT

So, are we ever going to see 64-bit support for the DDK? I just got my kit, and I can't install it.

The main page mentions it's not compatible with Vista 64. OK, fine. It does not mention it's not compatible with Windows 7 64. So I do not own a computer that I can install this on. And there's no mention of this until I get the documentation that actually comes with the kit.