Community: Message List

Re: Spider Valve HD100 Case Mod

support@line6.com — Fri, 18 Sep 2009 23:46:51 GMT

The LEDs you could do, but that is by us unsupported so you can see if any of our other users here can give you some insight.

Aside from that, you can contact one of our service centers to see if they would be willing to order & sell you the face plate. They are not required to do this, but in many cases they will be able to help you there. You can find one here: http://www.line6.com/support/serviceCenters/

Re: Registration change. Purchase of a used Tone Port UX2.

support@line6.com — Fri, 18 Sep 2009 23:35:16 GMT

Hello,

Please see your support ticket for more information:

http://line6.com/account/tickets/view/

If you are unfamiliar with support tickets, please see our video tutorial:

http://line6.com/community/docs/DOC-1495

Regards,

Line6Sach

Re: My Product: Pod XT Live

support@line6.com — Fri, 18 Sep 2009 23:32:57 GMT

For the volume issue, you should try a reflash. This is the same process as doing an update as you asked later in your post. To do it please use Line 6 Monkey.

Here is the FAQ for Monkey:

http://www.line6.com/community/docs/DOC-3898

You can also check out the video tutorial for Monkey here:

http://www.line6.com/community/docs/DOC-1463

The function you are talking about is called 'Tweak' on the XT. You can do that with just one pedal, but for the purpose you want, you will probably need the 2nd expression pedal (our EX-1).

Re: My Vetta Killed my Cabinets

support@line6.com — Fri, 18 Sep 2009 22:18:01 GMT

+1 - you need to go to a service center. Especially since the unit was used, it is tough to say what the problem was exactly without opening it up.

To be honest as mentioned above, it would be very unusual that an amp would burn up a cab like that...the first guess from here is either an incorrect connection to the cab, a half-patched connection to the cab, or of course a faulty power amp section on the amp (which can be caused by the prior two). The only thing I would ask is how you connected it...what outputs did you use? What kind of cab was it and what were it's impedance rating(s)? Also were you using speaker cables?

But at this point, just call a service center and let them know what you told us here. They will be able to give you a better idea of the cost.

Re: toneport UX2 and ilok pod farm free problem

support@line6.com — Fri, 18 Sep 2009 22:03:48 GMT

Hello,

Please see your support ticket for more information:

http://line6.com/account/tickets/view/

If you are unfamiliar with support tickets, please see our video tutorial:

http://line6.com/community/docs/DOC-1495

Also please register your UX2 to your account here: http://line6.com/account/registergear/

Regards,

Line6Sach

Re: No amp models after flash update. URGENT! NOT MINE!

support@line6.com — Fri, 18 Sep 2009 22:01:12 GMT

Glad to hear you got the amps back. I could't be sure what the problem there was since you are saying that was a friend's XT...we would need to see his account to tell us what model packs he should have and why they are not there.

For future reference, anytime you reflash, that should ask you if you want to keep your preset. Still it's best to back up a bundle from either Monkey or GearBox before reflashing.

Re: Spider Valve HD100: Valve problem?

support@line6.com — Fri, 18 Sep 2009 15:46:14 GMT

Be aware that as they are a dealer and NOT an authorized service center, you must do so at your own risk. If he is willing to take a look for free, that's gracious of him, but that is still not considered 'under warranty.'

If you like you can ship it to the authorized service center and we can match the shipping back to you. Should you have any other questions, feel free to give us a call.

Re: ux8 feedback

support@line6.com — Fri, 18 Sep 2009 15:38:40 GMT

The meters on the UX2 can be set to display different signals in GearBox, so unless you have specifically set it, I am not sure that is your mic signal at all. It may be looking at the outputs or the sends...

As far as the feedback, have you tried another guitar? Have you tried engaging the Pad on your instrument input? What software are you using? If you still need assistance, please complete a support profile: http://www.line6.com/account/supportProfile/

Re: Patric

support@line6.com — Fri, 18 Sep 2009 15:30:05 GMT

Try that device on another system. That will tell us if it is the hardware or a conflict on your system.

If that works, then you can try uninstalling & reinstalling all the line 6 software on your system. If not, it may be the hardware itself.

Re: How to use the free POD Farm offer?

support@line6.com — Fri, 18 Sep 2009 15:10:45 GMT

GearBox plugin license is no longer available, so you will not be able to activate it.

For POD Farm, please try a license refresh:

In the 'Optional Add-Ons' tab of Line 6 Monkey, please click 'Activate Purchase.' Instead of a license code, type the word "Refresh" in the text field and click 'Activate.' Follow any prompts that follow. Once complete, try POD Farm plugin in Ableton again.