Community: Message List

Re: My X3 Live Communication error

support@line6.com — Tue, 06 Dec 2011 05:04:52 GMT

Here is the answer from service, (thanks for Ed from Efex!;-))

So I have to remove the security chip from the old circuit board

and resolder it to the replacement board you gave me to install.

Since I received the replacement board from you it might have saved you the cost of buying a new one

but there was no notification as to whether it was a new, used or refurbished board.

I saw no reason to pursue any other work than to replace the existing board with the one you gave me.

I have replaced the security chip before on new replacement boards from Line 6.

I would be happy to remove the security chip from the original pc board and resolder it to the replacement board.

Let me know when you would like to drop the XB Live unit and the original pc board.

Ed at EFEX Electronics

Re: My X3 Live Communication error

support@line6.com — Sun, 04 Dec 2011 06:27:39 GMT

I had my X3 Live Pod serviced at the authorized Line6 tech shop (EFEX Electronics) where they replaced the mainboard. The X3 Live works fine with the 4.7.1 driver. However, when updating to the newest 7.1.0 driver I get an error of 0x000000 using Line6 Monkey software.

The tech guy at EFEX Electronics thinks that some pieces of hardware that were not transfered from the old mainboard to the new are preventing X3 Live from being properly recognized by the latest drivers. He doesn't know which specific components might have that effect.

What could be the cause of this problem? If the tech guy is right, what are the specific components that are at fault and is it still possible to transfer them? Could this be a software issue and if so how do I go about fixing it?

Thanks

My X3 Live Communication error

support@line6.com — Sat, 03 Dec 2011 07:31:38 GMT

Hi there! Is anybody know what is my pod x3 live problem?!

I've got this unit after repair from autorised service Center Line6 (EFEX Electronics) (motherboard replacement) and when i setup all drivers and etc. on Monkey i've got this problem - Communication error 0000000. I call to service and they tell me that online support help me.. Ok. I'm done. Thanks to anybody help!

Pod hd 500 reload after turn on! Help, please!

support@line6.com — Wed, 16 Nov 2011 11:02:57 GMT

Good day! I always get and use your products line6. I have a Variax 700, pod x3 Live and my last purchase Pod HD 500. Once again I was pleased to sound! But, I got an eerie double disillusionment, two of my processor turns out of order. In x3 live, I replaced the motherboard, repair was very expensive. And now my pod hd 500 restarts when you turn! And so all the time! What do I do? I do not want to constantly repair! Voltages in my outlet meet the required standards, I'm talking with the instruments very carefully. But, if you log into safe mode the processor is not reloaded. Flashing does not help, the problem remains. Can I solve this problem myself or do I have to pay for costly repairs again! My email is: slaveckiy@gmail.com

And thank you!

Re: POD X3 Live : USB Audio dropout problem(International User)

support@line6.com — Thu, 21 Jul 2011 19:27:04 GMT

I've got same problem. Living in Russia. And we got ONLY one service centre in Moskow. And they said that it gonna be around $250-300. Nice. Thanks Line6. )))

About troble with X3 LIVE!

support@line6.com — Tue, 12 Jul 2011 14:25:42 GMT

Good day! I am from Russia. Tell me how you can order or buy the Main Board for Line6 x3 Live! Our service center is unable to replace the Main board I found they only cause of the fault of the processor.

my e-mail: slaveckiy@gmail.com

Vadim

Thank you!

Help with Line 6 x3L - USB doesn't work

support@line6.com — Sun, 08 Aug 2010 07:27:11 GMT

The Problem: America has brought out devices. PSU immediately rewound to our stress. We all worked for approximately 3 months or so. Recently got it after hibernation, wiped the dust, including ... No sound, a USB PC does not see ... That would make it reset! Who has ideas to solve the problem, please leave comments. Thanks in advance.

Re: Pod x3 Live don't work in 10.6.2 OS

support@line6.com — Sat, 07 Aug 2010 06:21:24 GMT

HI! My pod x3 live is no connected to USB and no give a sound. Help please. Sorry for my eng - i'm russian.