Community: Message List

Re: Wireless In Ear Monitor System - Will Line 6 Be Producing One?

support@line6.com — Thu, 23 Aug 2012 17:54:22 GMT

I'll add my post because I'd LOVE LOVE LOVE a L6 wireless unit. And I wouldn't need it to be anything fancy either, just a simple, reversed G50 system type deal. PLEASE!!!! Thanks!

Re: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Tue, 26 Jun 2012 22:47:42 GMT

Hey guys, after a year and a half the problem rose up again. When I tap in a tempo, it seems the swtich gets stuck down and enters into loop mode. Also, I'm noticing the tap tempo firing significantly different tempos than I'm tapping in. I'm sure it's the mechanical switch again. I know it's out of warranty but is there anything you guys can do considering this is the second time it's happened, I'm the original owner, and it really does seem to be a defect in the hardware itself?

M9 Issue - Entering Loop Mode Randomly [NOT ANSWERED]

support@line6.com — Mon, 13 Dec 2010 16:11:53 GMT

L6,

My M9 enters into loop mode without me holding down the tap tempo footswitch. It happens most often after I tap in a tempo for one of my delays. Here's a video replicating the problem:

http://www.youtube.com/watch?v=nr1Ji34Yt5Y

I tried restoring it to factory settings and reinstalling the firmware but the problem persists.

I also gave it to my local L6 authorised repair tech (Mars Amp Repair http://www.marsamprepair.com/) and they replaced all the lightpipes and the main circut board and still the problem persists. My 1 year warranty ends in January so I need to get this resolved quick.

Please help!

Re: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Mon, 14 Feb 2011 17:25:33 GMT

Finally, the issue is solved. After sending it to an authorised L6 tech in my area and getting it back UNrepaired, I got L6 to agree to take a look at it. They were able to fix the problem by replacing the tap tempo switch...easy as that I guess. The nightmare is over and my M9 works as it should again. Thanks!

Re: RE: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Thu, 16 Dec 2010 23:30:56 GMT

Thanks! I think I already got a ticket started however. Sorry about the dual lines of conversation. I sent in an RMA request a few days ago and I think that got processed right before your ticket was made. I've been communicating back and forth all day via that first ticket.

Re: RE: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Wed, 15 Dec 2010 23:26:22 GMT

L6,

I agree, I believe it's a hardware issue as well.

I just now got my pedal back from Mars. It had all the symptoms it previously had going in for repair coming out. If possible, I want to send it to YOU so that the job can be done right. Though Mars has done a good job following up with me, it took them two months to get the pedal back to me in the first place and I can't afford that kind of wait again. How do I get it in L6's hands?

Re: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Sun, 12 Dec 2010 00:00:01 GMT

L6 PLEASE READ!!!!

I was able to find a local authorised L6 service tech in my area (Mars Amp Repair, Englewood, Colorado http://www.marsamprepair.com/) and gave them my M9 to repair. I finally got my pedal back after a TWO MONTH wait, and as it turns out, the problem DID NOT GET SOLVED!!! I really don't want to go back to that tech because I can't afford to wait another 2 months for them not to solve the problem again!

They replaced all 7 lightpipes and the main circuit board but clearly the problem was something else. Needless to say, the thing that ticks me off the most is that they clearly didn't spend any amount of time testing the pedal after they replaced the parts because the issue occurred within 5 minutes of me turning on the pedal.

WHAT DO I DO NOW? My 1 year warranty will expire in January and I NEED to get it taken care of before then.

Re: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Sat, 23 Oct 2010 21:17:29 GMT

Line 6,

First off, my issue has not been resolved. Secondly, since I cannot contact any listed service center in my area, I requested an RMA form from you on Tuesday (10/18/10) but have not yet heard a response. When should I expect to be contacted?

Devan

Re: RE: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Fri, 08 Oct 2010 15:22:20 GMT

That's what I figured. There's a service center by me so I'll pursue that route. For anyone else having this issue, I'll report back after I get it serviced and let you know what the source of the issue was.

Re: RE: M9 Issue - Entering Loop Mode Randomly

support@line6.com — Wed, 06 Oct 2010 14:46:58 GMT

Nope, a factory reset and a flash memory reset did not fix the issue...so is it possibly an issue with the switch internally?