Community: Message List

Re: RE: High Latency, Popping and Crackling......

support@line6.com — Thu, 16 Feb 2012 21:33:52 GMT

Well,

I had a HP branded laptop three years ago which had the exactly same problem with this thread's topic - on which I was using a different manufacturer's external ASIO sound card. For a way way long time, I tried to figure out a way to solve these popping, crackling issues on this AMD x64 based laptop PC. By writing "popping and crackling issues" I am trying to tell that it not only pops and cracks while recording but also while monitoring and playing back the exported track. Interestingly, the DAW (Cubase) added some sort of "unexpected" delay to the exported sound files although we didn't add any delays or any delay-based effects to the track. Many people over the world reported the same issues (not only for that brand and model but also for many others), for which the resolution seemed to be installing "AMD USB Sound Filter Driver" (or it should be something like this, I can't remember the exact name now, I'm sorry). However, when you installed it, you didn't get those "pops and cracks" for a few minutes, but the sound card printed those "pops and cracks" at an unexpected time, in a way that it could cause damage to your ears. I struggled with this issue practically for a month and sold the sound card, getting totally "annoyed". (I was going to use a word beginning with "p" but I didn't want to get rude)

(These problems were experienced on my active jazz bass, on my Telecaster and many other active or passive bass guitars and many electric guitars with active and passive pick-ups, by the way.)

I tried every single solution - even it is a workaround or complete solution - people recommended to me, I adjusted the buffer size and the bit depth, I put the gain down nearly to the minimum level etc, etc... Nothing worked at all. I wrote what happened finally above.

But one thing catches my attention. I experienced the problems and issues I wrote above only on my dual-core AMD x64-based laptop which ran Windows Vista, at that time. The same machine and the same sound card had no such problems when I installed Windows XP; or the same sound card worked "insanely great" on another single-core x86 based laptop (with AMD processor of course) which naturally ran Windows XP. Because of this, I guessed at that time (now as well) that the problems were caused by the OS.

Edit: Many of my friends use AMD based desktop PCs with no problems at all; there may be a problem with x64 mobile proecssors.

Having said all above yet, I have to admit that, maybe, there arouse a solution to these issues with new drivers or fixes. I am not sure.

Love and Peace from Turkey,

Salih

Re: The procedure after re-formatting the computer

support@line6.com — Sun, 29 Jan 2012 22:52:51 GMT

I have another question if you don't mind. Will I be able to install Ableton Live again after the re-install of the OS? Or is there a way to de-activate in order to activate it on a different machine or a fresh install?

Re: RE: High Latency, Popping and Crackling......

support@line6.com — Sun, 29 Jan 2012 21:41:38 GMT

Hi zaquria,

I am not sure about which type of processor you use because you haven't written about it. If you have an AMD x64 type of processor in your computer it is most likely that there will be some popping and cracking issues as well as unexpected gain peaks even when you put the volume down to minimum from the source no matter what it is(guitar, line-level instruments, microphone etc.).

However, if you have an AMD processor, try installing "AMD USB Audio Filter Driver" in your OS - whatever it be; Windows 7 or Windows Vista for both x86 and x64 versions, which seems to solve these issues.

There are no ways of getting an ASIO protocol sound card working in Vista running on x64 AMD based PCs, by the way.

Love & Peace from Turkey,

Salih

The procedure after re-formatting the computer

support@line6.com — Sun, 29 Jan 2012 21:25:37 GMT

Hi there, you all

I have a laptop computer which seems to need a fresh install of Microsoft Windows 7. However, there is one question that floats through my mind; Will I be able to install and register all the bundled software in my Pod Studio GX? Or do I have to de-register all of them in Monkey and re-register after the fresh install of the OS?

Thank you for all your precious replies.

Love & Peace from Turkey,

Salih