Community: Message List

Re: Need a support ticket! pod hd300

support@line6.com — Thu, 19 Jan 2012 17:38:26 GMT

The pod is brand new and I have not even used for the first time and now I have to take it to a service center and be charged for the repair? :S

NEED A SUPPORT TICKET!

support@line6.com — Wed, 18 Jan 2012 23:08:17 GMT

HOW MANY TIMES I HAVE TO REQUEST A SUPPORT TICKET.

THIS IS MY PROBLEM http://line6.com/support/message/347611#347611

Re: Need a support ticket! pod hd300

support@line6.com — Wed, 18 Jan 2012 23:06:47 GMT

FOR 100 TIME DON'T WORK, THE DRIVERS DON'T WORK WHEN INSTALL AND MONKEY KEEPS SAYING ME THERE ARE NO DRIVERS INSTALLED :S I NEED A F%&$ SUPPORT TICKET

Re: Need a support ticket! pod hd300

support@line6.com — Wed, 18 Jan 2012 00:54:25 GMT

PLEASE :SS

Need a support ticket! pod hd300

support@line6.com — Tue, 17 Jan 2012 00:59:43 GMT

Hi, I have a POD HD 300 brand new and not working after updating the firmware, I'm from Venezuela but I buy the pod in Guitarcenter Miami 15 days ago. I need a support ticket for help! please!.

Ok, well my english is very bad so I will try to explain my problem. When I arrive to Venezuela and connect the pod to my computer for update, later these buttoms stop working (MODE, TAP, A, B, C, D, and the directional keypad) so I can't do a factory reset or turn on in safe mode because of this and now my computer don't recognize my pod hd 300 anymore, I've tryed everything (uninstall and reinstall everything in 5 diferents computers with windows, mac and even linux and with diferents usb cables and ports) and nothing recognizes the pod anymore. When I turn on the pod this working good with the exception of the buttoms MODE, TAP, A, B, C, D, and the directional keypad and somethimes the pod get stuck. Another thing that surprises me is that when I turn the pod ON, appears on the screen "Pod HD 400 v 1.31". But my pod is HD300 and not hd400. So please help me :S

Re: Please I need one support ticket!

support@line6.com — Mon, 16 Jan 2012 19:20:05 GMT

Ok, well my english is very bad so I will try to explain my problem. When I arrive to Venezuela and connect the pod to my computer for update, later these buttoms stop working (MODE, TAP, A, B, C, D, and the directional keypad) so I can't do a factory reset or turn on in safe mode because of this and now my computer don't recognize my pod hd 300 anymore, I've tryed everything (uninstall and reinstall everything in 5 diferents computers with windows, mac and even linux and with diferents usb cables and ports) and nothing recognizes the pod anymore. When I turn on the pod this working good with the exception of the buttoms MODE, TAP, A, B, C, D, and the directional keypad and somethimes the pod get stuck. Another thing that surprises me is that when I turn the pod ON, appears on the screen "Pod HD 400 v 1.31". But my pod is HD300 and not hd400. So please help me :S

Please I need one support ticket!

support@line6.com — Mon, 16 Jan 2012 05:47:38 GMT

Hi, I have a POD HD 300 brand new and not working after updating the firmware, I'm from Venezuela but I buy the pod in Guitarcenter Miami 15 days ago. I need a support ticket for help! please!.

Re: Pod HD500 not recognized by Monkey

support@line6.com — Wed, 11 Jan 2012 03:36:50 GMT

Please, how I can get a support ticket?

Re: POD HD300 software/ hardware issues

support@line6.com — Tue, 10 Jan 2012 04:01:27 GMT

It seems that users do not matter for line6. I have the same or worse problem with my brand new pod hd300.

Re: usb firmware update failure

support@line6.com — Sun, 08 Jan 2012 00:04:58 GMT

Same problem here, this kind of problem not happen with boss.