Community: Message List

Re: Relay G50 signal dropout

support@line6.com — Mon, 04 Feb 2013 01:09:59 GMT

I disagree. I'm using a digital wireless by another manufacturer that cost the same as the G50 and sounds every bit as good. It's great that you've had good luck, but most of the people in this thread haven't, and it really doesn't matter what a product costs if it doesn't work. They could sell G50s for $1.99 and I wouldn't use one based on the performance I got out of them. In fact, you couldn't pay me to use one.

Re: Relay G50 signal dropout

support@line6.com — Thu, 18 Oct 2012 17:53:05 GMT

Don, that's not the case with these units. All three of mine dropped out in places I play on a regular basis. Places where other units don't experience any problems at all. You're in denial here. There really is a problem with these units and blaming it on local conditions instead of where the blame really belongs, isn't doing your customer base any favors at all. I'm sure the majority of the units work properly, but you can't just shrug your shoulders and pass the buck to the environment with the ones that don't. I wish I knew what it would take for you to pull your head out of the sand.

With all the wireless units I've used, and with all the wireless units other people I've played with, I don't recall ever seeing a dropout, let alone dropouts ever few minutes that these products exhibit.

Re: Relay G50 signal dropout

support@line6.com — Thu, 12 Apr 2012 17:54:39 GMT

At some point Don, are you ever going to say to yourself, "gee maybe there's a problem with these things that we need to be figuring out", or are you just going to keep shuffling the blame off on the users?

I've been playing with wireless for a decade now, and the only units I've ever had dropouts with were the Line 6. Not once with another brand, every few minutes with yours. Three of them. Never seen a dropout from anybody else in my bands either.

Re: Disappointed

support@line6.com — Mon, 30 Jan 2012 17:33:18 GMT

And this is the attitude that I've tried to convey that has turned me off a a Line 6 customer. When you're on stage and something goes intermittently wrong, it's very unlikely that we're staring at the lights and happen to catch it at the exact moment. All we know as performers is it's not working. The engineer in me realizes it's hard to debug stuff you can't reproduce, but the business man in me realizes from the customer's perspective, it doesn't work and the ultimate responsibility is mine.

The response is almost always, we have lots of happy users, we need more information, all wireless drops out, user error, or something wrong in the building. Everything except perhaps acknowlowging that just maybe there's a flaw in the units, or at least some of them, that you guys need to put some effort into figuring out. Maybe you are, but it doesn't come through that way in your replies.

As an engineer, I understand it's difficult. As a performer, I don't care. It just has to work - without excuses or exceptions - and that part's up to you.

Re: U-vibe setup to make it sound like a Mini Deja Vibe or NeoVibe???

support@line6.com — Thu, 17 Nov 2011 18:13:20 GMT

There really is no good UV pedal for $150. The Danelectro Chicken Salad is the cheapest of them and sounds as good as all the other bugget pedals but none of them sound quite like the real thing.

Re: U-vibe setup to make it sound like a Mini Deja Vibe or NeoVibe???

support@line6.com — Wed, 09 Nov 2011 16:00:20 GMT

The Univibe is the M-13's biggest disappointment to me. I've never been able to dial in a good sound. Supposedly a better model is high on the list of things to do, but I don't know when it's coming.

Re: M13-compatible Expression Pedals

support@line6.com — Thu, 03 Nov 2011 19:19:44 GMT

Old thread I know, but I tried the Ernie Ball 25K ohm pedal, and while it worked 95% of the time, there were times when the M13 didn't know it was there. Those times were pretty annoying. I switched to the Line 6 pedal and haven't had any issues.

Re: Relay G50 signal dropout

support@line6.com — Mon, 14 Mar 2011 20:35:15 GMT

I did. Talked to Hugh I think he said his name was. As far as I got with him was try another channel.

Re: Relay G50 signal dropout

support@line6.com — Mon, 14 Mar 2011 20:18:46 GMT

I don't have another unit I can try. I bought it from a dealer in another state, so an exchange isn't really practical. Since it's happened of 4 or 5 places now, I doubt it's a location issue.

Re: Relay G50 signal dropout

support@line6.com — Mon, 14 Mar 2011 19:28:13 GMT

I'll try as much of that as applies. Your support guy suggested I try different channels too, but it's hard to experiment on stage. I'm glad you have lots of them working, but of all the wireless devices I've been around, I've never seen any that drop like the XDS and G50. Gear designed for live use shouldn't be tempremental.