Community: Message List

Re: Pod 2.0 is currently busy

support@line6.com — Wed, 02 Jan 2013 15:50:29 GMT

BigChas52,

I was on the point of ordering that (Line 6 recommended) cable, and then found a couple of recent posts where users had had the same bad experience as I had with the cheapo cable.

Re: Line6 Edit Problem iMac Snow Leopard

support@line6.com — Wed, 02 Jan 2013 11:37:20 GMT

That sounds hopeful.

& Yep I can do that on an old Windows XP PC with a midi to gameport cable (using the gameport connector on its soundcard, soundblaster live), its just the Midi-USB connection for a new compuetr where I hit problems.

Re: Pod 2.0 is currently busy

support@line6.com — Wed, 02 Jan 2013 11:31:15 GMT

BigChas52

Basically went it hits the device communication problem, I can 'continue' or 'configure'. If I continue on the RHS bottom I get a picture of the pod with a question mark over it. If I configure, then I can try to 'add' the same device again, refresh, or remove and re-add. If I pre-run Midi-Ox then I get the busy & wait message, if I don't then the software fails to see the pod at all, and the software asks if the cables are connected (correctly).

When I attempt to add I can see the correct midi 'ins' and 'outs' (so I'm not selecting something like wavetable synth etc.) in the case of this cable it is USB2.0midi (on both in and out).

Line 6's various software offerrings are generally in a bit of a state, to be honest I don't think they have the in-house resource to address all the valid bug reports (see other posts on library software, edit etc. etc.). As company they should outsource this task to a third party with proven expertise/track record in sorting out this kind of code. However, that would involve money leaving the company, and in the current financial climate I suspect they are loathe to do this. Some of these issues can be down to Microsoft's and Apple's 'moving feasts' in the application notes on their operating systems that they issue to software developers, but others are just down coding issues at the third part (i.e. Line 6). Working through somebody else's code can be a nightmare, it depends how structured the original was and how hacked about it has been.

If you scan about the forum you can for example see a line 6 rep. stating the (e.g. library) software is 'broken' and there is no date at present as to when this might be addressed or fixed !!!

Going off topic, but the Eprom thing (unavailability to upgrade the early POD 2.0 devices)) is another symptom of cutting back on customer care. I would be very surprised if an equivalent Eprom chip is not available, instead what has probably happened is that the deal Line 6 had with some outfit in the Far East has finished (and the last few chips have been dispatched to customers by LIne 6), they can't envisage that there is sufficient residual demand to set up another programming run (that's when the cost per item becomes minimal, hence the original offer of a free upgrade.)

If I were Line 6 I would open a 'statement of interest' list, when numbers on that list becomes large, enough another batch run could be organised and the cost per chip would be peanuts. A similar system is used by prototype developers for PCB manufacturer. To get one board done from the Gerber files is prohibitive for the small developer, but schemes are available where such requests are batched, and then the cost of the board is minimal.

BTW the cable supplier is taking my cable back, so I can go upmarket.

Re: Pod 2.0 is currently busy

support@line6.com — Tue, 01 Jan 2013 16:59:52 GMT

BigChas52,

Yes I do that already. BTW the Midi-ox freeware 'sees' the pod through the cheapo cable and my turning of the knobs, it is just the line 6 edit software that does not.

Data transmisison 'seen'.

turing a few knobs on the pod midi-ox shows these signal commands coming through the interface cable.

bottom few are what happens when the up and own (patch) arrows are pressed.

Re: Line6 Edit Problem iMac Snow Leopard

support@line6.com — Tue, 01 Jan 2013 16:51:38 GMT

Graze,

Obtain from the internet & load up the freeware Midi-ox, locate your midi device (in options) and see if data is coming into your computer from the pod.

Here's what you should see when you turn any of the pod's knobs

(Years back I never had any issues using the old E-magic software for the pod :- Sound Diver)

Re: POD 2.0 ==> PC

support@line6.com — Mon, 31 Dec 2012 17:52:01 GMT

Hi we are on the same path same problem, you can get the data lights to work (but unfortunately it will not help you with the communication problem. I reckon the underlying problem is that the Line 6 software is too flaky.

Load up the freeware MIDI-OX go into options and highlight your usb2 device in both input and output fields and also in the mapping windows. The click ok and twiddle a few knobs. you will see both lights light up and a stream of correct midi comunication data is logged. The problem is that Line 6 software can not similarly link up to the POD !!!! amazing a 986 kb program does it perfectly. I suppose with the recommended more expensive m-audio midi-USB interface device it is doing a lot of the communication job for the pod and its software. (Heck I've just discovered that pod users have been getting the same problem with that interface.)

MIDI-OX is obviously more robust at getting midi devices to talk to it, even the the POD, incredible as it seems!!!

Sorry tried to upload images but they are all 3MB each

Re: POD 2.0 ==> PC

support@line6.com — Tue, 01 Jan 2013 16:04:13 GMT

Found a way to reduce size by using windows photo gallery and attaching them to an e-mail to myself. There's probably a more elegant way but it worked.

There's the evidence that the computer can see/comunicate with the pod through these cheapo specials, it is Line 6 edit that cannot !!!

NB each of the above lines is generated when I turn a knob on the pod. the bottom set of lines are generated when I go through the presets using the up and own buttons.

The guy who sold me the cheapo midi-usb interface gizmo is giving me a refund so I'll bite the bullet and get the recommended M-Audio but in another thread

ooklathemok is even having the same issues with that expensive cable.

Re: POD 2.0 ==> PC

support@line6.com — Tue, 01 Jan 2013 16:15:32 GMT

Sorry toneman but the usual midi connections on my keyboards etc. on the device's socket named 'out' you insert the plug named 'in', and vice versa. They do not comunicate if you put them as you suggest in to in and out to out, but anyway it's no hardship to switch them round and check this if the leads are marked up differently, each line is a one way street. From the device's 'out' to the receiver's 'in' etc.

Re: Pod 2.0 is currently busy

support@line6.com — Mon, 31 Dec 2012 16:23:11 GMT

The really weird thing is that MIDI-OX can see every knob I twiddle on the POD but the line 6 software can not. Its almost like the Line 6's comunication routines written into their software are lacking. Seems like if they got this MIDI-OX guy involved in writing the comunication part of the Line 6 Edit and LIne 6 Monkey software these MIDI-USB problems would disappear.

Re: Pod 2.0 is currently busy

support@line6.com — Mon, 31 Dec 2012 16:05:42 GMT

Sorry trying to add a screen dump from Midi-ox whilst I change the tone with the up and down buttons on the POD it will not work