error message 523 when registering

support@line6.com — Wed, 08 Feb 2012 18:16:00 GMT

Trying to register a HD500 but keep getting error message 523

I have looked at the forums and it appears its a problem typing in the serial number ,mistaking zeros for the letter O

As my serial number has numerous O or 0 i have tried every permutation possible and still no joy

I have also tried to register using my smart phone over 3G connection ,i then get error 525

ERROR 525 WHEN REGISTERING

support@line6.com — Wed, 08 Feb 2012 17:31:18 GMT

WHEN I TRY TO REGISTER MY NEW POD HD500 I KEEP GETTING THE ERROR MESSAGE 525

ANY IDEAS CHAPS

MANY THANKS