Community: Message List

Re: JTV 89 update issue

support@line6.com — Fri, 07 Sep 2012 04:36:20 GMT

so finally fixed it.

firstly just found out that you cant connect the JTV to your computer using the USB interface with just the VDI cable. YOU HAVE TO HAVE THE QUARTER INCH JACK CONNECTED FOR IT TO WORK. And also the batter has to be connected.
I connected my JTV with the USB interface to my laptop.
updated the firmware to an old version (1.7 in my case).
after the update plugged it into hd 500 and made sure everything is working fine.
plugged to my usb interface again and updated to the latest firmware.

the guitar seems to be working fine now ...

although everything is fixed, would still like to know the root of my problem. if anyone has any input please let me know ..

JTV 89 update issue

support@line6.com — Thu, 06 Sep 2012 23:16:52 GMT

hi guys i just tried to update the guitar with the new update... and its not working ..

i have gone through http://line6.com/support/docs/DOC-1633 that you have provided but its to no avail.

my guitar seems to be stuck on one guitar model .. and the tunings knob is not working either... i am connecting it into my hd500 which is connected to my laptop through a usb cable.. i am not using any usb hubs and my guitar volume knob is not on 0. i have tried connecting with both the 1/4 jack and the line 6 cable. any ideas what i might be missing?

also after the update it says your guitar has been updated successfully.

i have also tried to reset to factory defaults using the method defined in the guitar manual pdf. after the red light flashing 3 times in the model selector knob, the guitar tuning selection knob turned green ... and then went blank .. the guitar seems to be stuck on one model .. which i think is an acoustic ..

can anyone assist with this ?? i have litrally run out of options here...

i tried connecting my jtv 89 using the usb interface .. and neither line 6 monkey nor workbench can seem to detect it ... they are both showing guitar as not connected ..

the usb interface end where i connect the guitar ... is showing a blinking red light ... and when i press the model selector button on the guitar .. the light inside the knob is not going on again ..

Re: How do I restore my JTV 59?

support@line6.com — Tue, 04 Sep 2012 11:58:30 GMT

i forgot to add that i have also tried to reset to factory defaults using the method defined in the guitar manual pdf. after the red light flashing 3 times in the model selector knob, the guitar tuning selection knob turned green ... and then went blank .. the guitar seems to be stuck on one model .. which i think is an acoustic ..

Re: How do I restore my JTV 59?

support@line6.com — Tue, 04 Sep 2012 11:36:48 GMT

hi guys i just tried to update the guitar with the new update... and its not working .. i have gone through the document that you have provided but its to no avail. my guitar seems to be stuck on one guitar model .. and the tunings knob is not working either... i am connecting it into my hd500 which is connected to my laptop through a usb cable.. i am not using any usb hubs and my guitar volume knob is not on 0. any ideas what i might be missing?

also after the update it says your guitar has been updated successfully.