Community: Message List

Re: POD HD Dropping Volume-Need Support Ticket

support@line6.com — Sat, 13 Apr 2013 11:56:00 GMT

The boot faillure is probably a software bug. Because the problem never occurs with firmware 1.3, it only happens with higher firmware versions. I also think that there are small differences in hardware components of the HD pro and that the new firmware is only tested on the latest models of the HD pro. There are so to speak "old model hd pro's" and 'new model hd pro's" and the problem never occurs on the new models. It would be helpful to compare the inside of a hd pro which is working fine with my version. Strange is that after several fail boots, the line6 hd boots fine, without volume drop and stays working. I don't like this because i want to turn my machine on and want to trust it 100%. I have zero tolerance for bad equipment. As long as i don't upgrade my hd pro is working fine. Line6 techs, get to work :-)

Re: POD HD Dropping Volume-Need Support Ticket

support@line6.com — Sat, 23 Mar 2013 22:18:59 GMT

http://www.youtube.com/watch?v=fgq7mxFBkeo

Video example of my volume drop when turning it on.

Re: POD HD Dropping Volume-Need Support Ticket

support@line6.com — Sat, 23 Mar 2013 22:11:36 GMT

The problem is back but i wont take risks, i use the 1.3 and that allways works.

When i upgrade to higher firmware i get the cold boot volume drop.

Re: POD HD Pro Volume Drop after firmware update from v 1.30 to v 2.02 - Need Support Ticket

support@line6.com — Mon, 09 Jul 2012 09:48:43 GMT

I agree that the tone egine is identical but the differences are there too.

Since my HD pro had to be repaired i own now a POD HD too, the bean version. I have tried the tool but my patches didn't sound the same. The HD pro sounds much better (less digital) and I had to adjust al my patches in volume and tweak it. Now my pro is repaired, i wont be using the hd bean anymore. It is not a good backup. I play in a coverband and my patches have to be spot on. Cause of the in-ear monitoring, volume differences are unwanted. The only good backup for a pro would be a pro. My advice voor Bradl333 would still be, use an other hd pro in the meantime.

Re: POD HD Pro Volume Drop after firmware update from v 1.30 to v 2.02 - Need Support Ticket

support@line6.com — Sun, 08 Jul 2012 22:51:26 GMT

Clever but the pod bean and the HD500 and the HD pro are NOT the same machines, the converted patches don't sound exactly the same. Thats why there are three different editors. Line6 knows this. Thats also the reason that the patches have different extensions.

The X3 and the X3 pro where compatible and so where the XT and the XT pro. The HD series has different options in each version of the machine.

For example, the extra settings:

http://besidesdata.nl/podhdpro.png

Re: POD HD Dropping Volume-Need Support Ticket

support@line6.com — Fri, 06 Jul 2012 09:48:58 GMT

just like texxxx, my unit is repaired by line6.

Re: POD HD Pro Volume Drop after firmware update from v 1.30 to v 2.02 - Need Support Ticket

support@line6.com — Fri, 06 Jul 2012 09:48:08 GMT

My line6 hd pro unit is repaired by the good techs of line6. All is working well.

I knew that this would take a while and in the meantime i have bought a pod hd bean to keep the music going. Is that a suggestion for you?

The best thing is to buy or borrow the same model. Now that my hd pro is back i might sell the bean hd. The patches are not compatible.

The HD, HD500 and the HD pro are different machines with diffent editors. You have to open both editors and copy the patch settings by hand.

Re: Multiple stomp box with X3 Pro

support@line6.com — Sat, 09 Jun 2012 23:45:09 GMT

The HD series kan have more than one stomp box at the same time. The X3 not.

Re: POD HD Pro FW 1.43 and monkey 1.55 problem???

support@line6.com — Sun, 27 May 2012 21:37:06 GMT

I should work. I have tried it many times this month with Windows 7 and these version.

Unplug your usb cable and plug it in a different usb port. This could help Money to find it. Are you logged in the Monkey?

You can also download the firmware to your desktop and let the Monkey update from there.

Re: POD HD Pro Volume Drop after firmware update from v 1.30 to v 2.02 - Need Support Ticket

support@line6.com — Mon, 16 Apr 2012 11:11:13 GMT

I have the same problems and I will also return the pod hd pro to a tech.

1.3 working fine, other firmwares volume drop as described here: http://line6.com/support/message/362102#362102