Community: Message List - PodXT blank screen, apparent SRAM failure

Re: RE: PodXT blank screen, apparent SRAM failure

support@line6.com — Fri, 25 Nov 2011 21:05:30 GMT

Hi Timmy2x4,

Not sure if you saw my post regarding a very similar problem (if not identical...)

I was able to fix my blank screen problem by opening the unit up and simply tapping the "chip" (I'm not sure what to call it...looks like a square IC or the brain of the XT) a couple of times very carefully. This was enough to re-seat it and have to POD work fine again.

It might be worth a try. I was relieved and surprised when it worked. I think these chips or boards are simply clipped into place and, over time, might unseat themeselves from normal handling.

Let us know if it helps.

Re: PodXT blank screen, apparent SRAM failure

support@line6.com — Thu, 13 Oct 2011 13:53:16 GMT

so you drop a complaint on a one year old forum post to complain that your XT only lasted 10 years.

gotcha... who'd buy something like that....

Re: PodXT blank screen, apparent SRAM failure

support@line6.com — Thu, 13 Oct 2011 13:45:01 GMT

Well I have to say it, the POD XT live is a load of Junk to be frank, I have had problem....after Problem.....after problem and there is no excuse for it from Line 6.

I have now got the same screen failure before that it freezes on the starting up screen, before that... Error 46.

They are taking the **** and my simple solution is to save the time and hastle with them and they can shove their faulty equipment up their bottoms and i will head for a company which doesn't sell over made, over technical, faulty as hell software.

Re: PodXT blank screen, apparent SRAM failure

support@line6.com — Sun, 28 Nov 2010 22:14:27 GMT

I seem to be experiencing the same problem. My unit was bought mid-2007, but also seems to fall slightly out of the affected range (5634). I've used my Pod on no more than halv a dozen gigs since I bought it, and according to the laws in Norway, i should be able to get it fixed free of charge, as long as the unit is flawed to begin with. Can anyone confirm or deny this?

Re: RE: PodXT blank screen, apparent SRAM failure

support@line6.com — Sun, 21 Nov 2010 20:29:38 GMT

Ditto Timmy2x4.

I have already been in touch and cant afford the £85.00 plus VAT plus courier costs.

I am totally gutted and will be throwing the POD XT Live in the bin.

Sadly I wont be buying anything more from Line6.

RE: PodXT blank screen, apparent SRAM failure

support@line6.com — Wed, 17 Nov 2010 20:40:09 GMT

OK. Thanks for getting back to us. At this point I'd suggest calling our service department directly and speaking to a service representative. Explain your situation and I'm sure they'll do their best to help you out.

(818)575-3600

Lien6Miller

Re: RE: PodXT blank screen, apparent SRAM failure

support@line6.com — Wed, 17 Nov 2010 18:24:11 GMT

All right, so your post and especially l1nscott's last post got me second guessing myself, so I finally had a chance to get the POD back out to check it again.

The LCD screen is completely blank, but the effects buttons are NOT lit up.

There is NO response whatsoever to powering it on while holding down any of the soft keys, or any button for that matter - no pass, no fail, no nothing. Just blank orange screen.

That having been said, I suppose there's really no way for me to absolutely sure if it is an SRAM failure and it's conceivable that it is not.

The bottom line, as far as I'm concerned, is still contained in my original post - it doesn't work, this after being minimally used, well taken care of and plugged in to a surge protector for the entirety of it's functioning existence.

Anyway, thanks for your continued attention to this issue.

Re: RE: PodXT blank screen, apparent SRAM failure

support@line6.com — Sun, 07 Nov 2010 20:49:41 GMT

I assume from your reply to Timmy2x4 that I am out of luck being 98 points outside of the start code.

Whereas Timmy2x4 is only 14 points outside.

i ran the SRAM test you described and the screen read: Safe mode B, SRAM test failed.

Would you be able to work out a repair for my unit too? (how close is 'so close')

Many thanks.

Re: PodXT blank screen, apparent SRAM failure

support@line6.com — Sun, 07 Nov 2010 01:24:00 GMT

Hi, It sounds like you almost went through the same wasted time {hours and hours---,midi uno,usb,monkey,buttons-knobs everything--} that i did..After trying everything and i mean everything on the support threads--Which i really appriecieated by the way--Until it got so old that it was just another waste to my time and i knew it--- I finally fixed it and it has been working for over a year now...My fix...Hold down every button and turn it on several times--That will fail but i was at my wits end and was hoping for smoke to pour out--That would have made me happy...Heres the real fix--- Find a solid floor--Nouthing soft--Hold it about 5' up and drop it--hold down the buttons again and turn it on--If that don't do it--Repete the real fix several times--By the way--it makes you feel great {like your actually accomplishing something after all those wasted hours} After approx 4 -5' dropps on a hard surface mine started working again--It has a cracked screen but it works great every time....B-T-W my local service center quoted between 100-200 depending what was wrong with it.........I already spent too much on it for what little i used it....This fixed mine but ---- aggrivation set in and i didn't care anymore--If that wasn't going to fix it i was prepared to shoot it with my 12 guage and post it on u-tube...GOOD LUCK...

RE: PodXT blank screen, apparent SRAM failure

support@line6.com — Fri, 05 Nov 2010 23:09:00 GMT

Hello,

I'm sorry to hear about your experience with this.

Are you absolutely sure this is an SRAM failure?

The main symptom is that the LCD screen will remain blank and the LED's on the effects switches will be frozen and lit up.

You can also try powering the POD on while holding down the second from the left soft key button under the LCD screen to see if the SRAM passes or fails.

If it fails let me know. Based on the fact that your serial number is so close to the date range provided, I'm sure we could work out a repair for you.

Line6Miller