Community: Message List - I cannot change my email address in my personal information profile

Re: I cannot change my email address in my personal information profile

support@line6.com — Fri, 07 Sep 2012 19:51:17 GMT

Re: I cannot change my email address in my personal information profile

support@line6.com — Fri, 07 Sep 2012 16:10:26 GMT

(1) When I to my account and sign in my old e-mail address ( 55mfmartin@gmail.com) is there and I'm trying to change it to (mfmartin57@yahoo.com)

(2) Can I have the right E-Mail to Line 6 So I can last lease talk to somebody about questions that I might have on products I bought. I have been on the phone all morning and can't get anybody on the phone. When call and press option 3, I get currently close and call back normal during nomal hours. I don't get this.

(3) I'm having trouble in Line 6 monkey > flash memory code 8000900c comes up I would like to talk to somebody. Thank You, Mike

Re: RE: I cannot change my email address in my personal information profile

support@line6.com — Fri, 01 Oct 2010 11:45:47 GMT

hello

user accounts can't be deleted

neither mail addresses nor user names can be used on different accounts

line6antonio

Re: RE: I cannot change my email address in my personal information profile

support@line6.com — Thu, 30 Sep 2010 13:25:25 GMT

Ooow,

problem solved indeed. Many thanks I had completeley forgotten I had that other account with the same email address. Although I don't fully see why having 2 accounts with the same email address would be a problem as it is not used as identifier for logging in. Anyhow many thanks, that makes sense and the mistake was on my side.

Finally, is there a way for me or the support to delete that unused former account (login "fabricebourel" and user id "1206753") then ? I can't see any button to do it myself and clearly that account will stay unused in your databases.

Thanks again for your quick reply,

Cheers,

Fabrice

RE: I cannot change my email address in my personal information profile

support@line6.com — Thu, 30 Sep 2010 11:49:44 GMT

this is completely normal: you used already that mail address while creating your account 'fabricebourel'...

I've modified that account's mail, now you should be able to use it

line6antonio

I cannot change my email address in my personal information profile

support@line6.com — Thu, 30 Sep 2010 08:51:47 GMT

Hello,

my account is fabrice35 (user id 345322) and I wish to change my email address from surlatoile@gmail.com to fabricebourel@yahoo.fr but the submission form replies with a 283 submission error every time. I found out on the forum that I am not alone in this situation. Is this possible to get some assistance and to put the new address please ?

I apologize to be a little off topic but there is no "account issue" section on the fourm.

Many thanks,

Fabrice

ps : the exact error message is "There was an error processing your submission. ( Error: 283)"