Community: Message List - Very weak signal from condenser mic to UX2

RE: Very weak signal from condenser mic to UX2

support@line6.com — Thu, 28 Oct 2010 16:13:07 GMT

Not sure what the problem could be here so far and cannot speculate if there is a hardware problem with the UX2 at this point yet.

Can you provide a screen shot of how your Audio-MIDI setup page looks?

Regards,

Line6Hugo

Re: RE: Very weak signal from condenser mic to UX2

support@line6.com — Thu, 28 Oct 2010 02:49:39 GMT

As an added note, I did try hooking up a preamp to provide the mic with phantom power and that seemed to give me the juice I needed. Is it possible there's something wrong with the phantom power source on the UX2?

Re: RE: Very weak signal from condenser mic to UX2

support@line6.com — Thu, 28 Oct 2010 01:43:46 GMT

Thanks for the reply, Line6Hugo,

Everything is cranked in the POD Farm software (+18 dB buttons pushed and both sliders all the way up). Looking into the Audio-Midi Setup utility though, it appears the Master volume for both input and output from the UX2 is set very low. But the slider associated with it is grayed out and I can't adjust it. Each individual channel is set high but it doesn't seem to affect the master at all.

Any ideas?

RE: Very weak signal from condenser mic to UX2

support@line6.com — Wed, 27 Oct 2010 19:59:46 GMT

sbartlett85,

Here are a couple of things to check. In the POD Farm software, click on the Mixer button and you will find a +18 dB button next to the Record Send 1-2 and 3-4 sliders. This button will boost the output from the POD Farm software into your recording program. Use the red slider to minimize the amount of boost if it is too much.

Also, go into the Mac's Audio-MIDI Setup in Applications/Utilities. Select the UX2 device, and ensure that the Input and Output levels are all the way up (or as high as you need them.)

Regards,

Line6Hugo

Very weak signal from condenser mic to UX2

support@line6.com — Mon, 25 Oct 2010 05:30:03 GMT

I'm a complete n00b when it comes to home recording, so please excuse my ignorance.

I've got a Rode NT1-A condenser microphone plugged into a UX2 interface and for the life of me cannot get a decent signal. I've tried both Mic inputs (properly selected in PodFarm), the phantom power is turned on and the gain/volume turned up in every place it can be and yet the signal going into the computer is registering at whisper levels. I've tried multiple USB ports on the back of my iMac and they all yield the same results in both PodFarm and Garageband.

I've had signal issues since I've had my UX2 (having to put the gain at or around 100% just to get anything usable), but now it seems to have degraded to almost nothing.

Is there anything I can do on my end? Or is a repair in order?