Community: Message List - toneport ux1 crashing my mac

Re: RE: toneport ux1 crashing my mac

support@line6.com — Sun, 22 Apr 2012 17:17:14 GMT

Thank you so very much...you're a life saver

Re: RE: toneport ux1 crashing my mac

support@line6.com — Fri, 05 Nov 2010 04:11:59 GMT

yeeeeeeah!

the gearbox version on the disk was 3.00. i uploaded the 3.72 version with drivers and now it s working

thanks!!

RE: toneport ux1 crashing my mac

support@line6.com — Wed, 03 Nov 2010 16:54:44 GMT

Hi,

Are you installing drivers off of the CD? Newer operating systems like Snow Leopard and Win 7 are incompatible with the drivers that come on the disk.

You can download the newest updates for free from our website. This should fix the issue.

http://line6.com/software/

Thanks,

David

Line 6 Customer Support

toneport ux1 crashing my mac

support@line6.com — Tue, 02 Nov 2010 23:19:36 GMT

hi,

i bought a tone port ux1 few years ago that I used on my PC and never had problems with.

now, I have a Mac with OSX and cannot make it work.

installing the software is no problem but when I plug the toneport in the usb, the mac crash with a message error "you need to restart your computer by pushing the power button" and I can't do anything else. the mac won't start until the toneport is plugged in.

as it is crashing, i cannot launch monkey unless i unplugged it. i tried to find updates for the ux1 but it tells me there are none.

let me know how i can fix this, everything was working on the pc but with the mac, it s a real nightmare

regards