Community: Message List - Relay G50 signal dropout

Re: Relay G50 signal dropout

support@line6.com — Tue, 05 Feb 2013 11:54:00 GMT

Excuse the Aussie vernacular, Folks...

But I would bloody well hope so, mate !

In common with many manufacturers, they've clearly had a quality-control problem with a run of G50s and sundry problems with some overseas representatives, but I'm very much hoping that their lack of response to your query is just an atypical oversight.

It's certainly out of character with both the very existence of this forum as well as with the generally excellent and innovative nature of their products.

Re: Relay G50 signal dropout

support@line6.com — Tue, 05 Feb 2013 11:41:09 GMT

What do you think Ron, will line6 answer my questions?

quote

I would like to hear from line6 what they have done, or plan to do, on the issue of the connection between the cable and the transmitter unit, which apparently gives a lot of people headaches.

And, while at it, maybe they can explain the choice for such cable, in stead of using a more standard connection.

unquote

Re: Relay G50 signal dropout

support@line6.com — Mon, 04 Feb 2013 01:17:38 GMT

I'm always thankful of the opportunity to learn...

Can you provide details of the system that you prefer ?

(I'd love to try it.)

Re: Relay G50 signal dropout

support@line6.com — Mon, 04 Feb 2013 01:09:59 GMT

I disagree. I'm using a digital wireless by another manufacturer that cost the same as the G50 and sounds every bit as good. It's great that you've had good luck, but most of the people in this thread haven't, and it really doesn't matter what a product costs if it doesn't work. They could sell G50s for $1.99 and I wouldn't use one based on the performance I got out of them. In fact, you couldn't pay me to use one.

Re: Relay G50 signal dropout

support@line6.com — Sun, 03 Feb 2013 21:33:53 GMT

Far from any sort of "love", ...I'm neither affilliated with, nor do I have any particular loyalty to, Line 6 or any other manufacturer.

(Click on my pink avatar at left for more details of my background.)

It's my ongoing worldwide experience, however, that gives rise to my firm belief that any other manufacturers' wireless beltpack systems of comparable ruggedness and reliability cost between two and five times as much (Aargh !) as Line 6's XD-V and Relay, ...but only very few approach the versatility and sonic excellence of those Line 6 systems.

Hence MY decision to "gamble" by importing my fairly large inventory of Line 6 systems, in spite of the abysmal local support then being offered by Line 6's local represenatives here "at the end of the Earth", "Terra Australis Incognita".

After more than a year on the road, that "gamble" has revealed itself to have been a true "winning ticket".

I don't believe you should have any concerns about the TA4 connections to Line 6 beltpack's as I've yet to suffer an intermittency or failure, even though I regularly depend on a variety of them.

It's nevertheless my policy to always carry spares, but (thankfully) they're not expensive items.

Here are links to just one of the European firms that supply them:

http://www.thomann.de/gb/shure_wa_304.htm

http://www.thomann.de/gb/shure_wa302.htm

Re: Relay G50 signal dropout

support@line6.com — Sun, 03 Feb 2013 17:52:56 GMT

Mmm. somewhow I fear that your declaration of love to Line6 will be little comforting to the guy who has spend a lot of money on equipment, that he thinks is top quality and reliable, after his gig was ruined due to failing gear.

According to what I hear and read, some complaints seem not to be incidents. For instance, I would like to hear from line6 what they have done, or plan to do, on the issue of the connection between the cable and the transmitter unit, which apparently gives a lot of people headaches.

And, while at it, maybe they can explain the choice for such cable, in stead of using a more standard connection.

At the moment I myself am considering to replace another digital wireless (Stageclix) that caused a lot of trouble (so I've been there...).

I was thinking about the line6 G90 but am very hesitant at the moment, especially while I'm in Europe so a defect could mean a lot of hassle.

Re: Relay G50 signal dropout

support@line6.com — Sat, 26 Jan 2013 22:30:54 GMT

A little feedback from my long and boring problem...

Since I settled my problem with the dropouts I had many rehearsals in the same conditions. The "problematic" G50 is used by our bassist, I use the V75. We had ZERO dropouts. None, nada, niente, keine, etc

Everything sounds fabulous, live gigs sound outstanding. We'll nevere ever use cables again.

Maybe some of the Line6 stuff will learn that sometimes it might be a gear problem and not interference and any other blabla I was feeded with. Maybe users will seee that some of the Line6 repair centers are giving false/wrong diagnostics. Maybe Line6 will change their policy how they train their service center employees. Maybe not...

However, it's not always a user error!

Bottom line is that I have to thank Line6 creating such devices, I have to thank to the open minded people working there, I have to thank them sending me a FW upgraded emitter for the G50 for free.

Whoever is reading this, guys, go with Line6 wireless, you will never regret your decision!

P.S.: Having a child beats any Line6 gear So, make music, have sex! Perfect combination.

Re: Relay G50 signal dropout

support@line6.com — Sun, 27 Jan 2013 00:14:57 GMT

(Not necessarily in that order...)

...Regarding your "maybes", here's another:

MAYBE, now that Line 6's supposed "representatives" in Australia have gone broke and ceased trading, (something that I believe was a fitting "reward" for their incompetence) a new representative will be appointed.

One who (in my opinion) won't:

Keep the brand's existence "secret" and
Disregard clients' requirements, both established and prospective.

(TAG, the Technical Audio Group of both Stanmore in Sydney and Coburg in Melbourne spring to mind, as it's my experience that they've long proven to be a superb "end-user-focussed" agency that always "goes the extra mile" in support of their clients and products. ...Once again, as with Line 6, I've neither any association with, nor particular loyalty to TAG. Just many happy years of having been one of their clients.)

http://www.tag.com.au/content/view/1/

Whatever happens, all readers should be assured of the sad fact that Line 6 are far from being alone in having a superb product range "massacred" at the hands of incompetent local representation, ...as many makers of fine motor vehicles will attest.

It's been my experience, however, that Line 6 are VERY much alone in providing an unparalleled standard of immediate worldwide support, such as (and including) this unique forum.

Re: Relay G50 signal dropout

support@line6.com — Mon, 12 Nov 2012 04:40:11 GMT

Hello BrunaoLobo

It is hard to speculate without seeing your unit. It could be something very simple or it could be something much more severe but at this point I can only guess.

Have you run through the troubleshooting tips in the document section of this board? Are you using a pedalboard power supply or are you using the factory supplied unit?

Re: Relay G50 signal dropout

support@line6.com — Mon, 12 Nov 2012 00:02:41 GMT

Sadly, different agents in different countries DO give vastly different levels of service.

Go to the "Contact Us" link and deal directly with Line 6, but remember that their "Saturday morning" starts about ten hours from now.

As I see it, there is NO WAY you should need to pay for a whole new unit ...and maybe Line 6 will "put a bomb" under your local agent!