Community: Message List - POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

Re: RE: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Sat, 24 Nov 2012 03:09:45 GMT

MGDM74, hold down the view button to go to the systems IO and scroll through and youll find an option for that

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Thu, 22 Nov 2012 13:23:31 GMT

My problem is solved.

The technical assistance at Brazil changed the display. It's realy worked.

The cost was US$ 150, with adittional freight charge US$ 70.

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Thu, 29 Sep 2011 14:42:24 GMT

wow...sorry to hear that..! it should not happen..i love my pod, but actually im quite afraid to switch it on..

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Thu, 29 Sep 2011 14:36:08 GMT

i forgot to to inform u that there's also no sound. haizzz

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Thu, 29 Sep 2011 14:26:21 GMT

try the suggestion above, and if its not working, just change it

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Fri, 23 Sep 2011 04:09:15 GMT

I bought it 30 May 2011, but have a display problem too. I resent it to USA. And waitin, waiting by this day. Service centre tell me - that my POD HD500 in repair now. ((( And total price of HD500 for me now - more than $1000 (including price of HD500 and price of post service) - but it's not my mistake, why I must to loose money? ((. Why, my favorite company Line 6 doing this???? I saw - a many - many peoples have the same problem.

Why Line 6 not tested POD 500, why they produce a defective devices? It's not good advertisement, not good reclame for company. It's only good for competitor companies ( AXE, BOSS... etc).

I'm in sorrow...

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Sun, 24 Jul 2011 21:08:11 GMT

I'm not sure this can be of any help, but I'll write this anyways.

I own a POD HD desktop and I've had the same problem. I've bought it from U.S. and once it arrived here in EU I've noticed the typical US PSU. I haven't find any specific information on manuals and on the POD HD web page so I've got a PX-2g PSU. It worked perfectly for something like 2-3 weeks, till one day the pod didn't turn on at all. Got Another PX-2g and it worked fine for 2 days, and then it got rows at the display like craudio's pictures. After searching through the forum and testing ( better not asking how) with the stock PSU it worked fine so here's Why.

New POD HD units are working ONLY WITH 9V DC 3A Power units. The classic PX-2g unit that worked fine for most of POD units and others is an AC Power unit so it's not fine with HD products.

I know that maybe this isn't the problem you've had, but maybe someone else had this problem and I wish that line6 pointed this out CLEAR in the site and in the manual, and not just on the DC-3g web page ( POD HD PSU). On top of that the stock PSU has a Voltage range that goes from 100V to 240V, Anyone here correct me if I'm wrong, as this is what it seems reading the DC-3g page, and in fact i've used the unit succesfully here.

I've been trying to find the suggestion page to send line6 a couple advices, but I can't find it anymore. Let me point out that I'm not unhappy with Line6 as I own a POD X3, POD HD and a UX2 with Podfarm 2 Full. I just wanted to give some ( I hope) useful suggestion.

I hope everything I've written is correct, and if this is the case I hope this can be useful to anyone.

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Fri, 22 Jul 2011 10:42:44 GMT

gtrman100 wrote:

Try powering your Pod up in safe mode, then reflash the firmware.

Safe mode:
Hold down the right button on the 4-way switch to the right of the LCD as you power the unit on. This should put you in Safe Mode/Test Mode.

Have any of you guys actually tried this suggestion?

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Fri, 22 Jul 2011 05:46:47 GMT

the only solution for me was the warranty and 3 weeks (without the pod) for change the mainboard

Re: POD HD500 BLANK DISPLAY AND NO BLINKING LIGHT!

support@line6.com — Fri, 22 Jul 2011 03:02:10 GMT

Hey guys, i´ve got a pod 500 two weeks ago and this problem happened to me too!!! The dark display!

Nothing seems to work.Is the only solution exchange it?

I´m trying to enter in a safe mode (turning it on and pressing up the right button navigation) to update the firmware but nothing happens. Somebody can help me?

Thanks