Community: Message List - technical question -electrical glitch in Jam Song

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Fri, 16 Nov 2012 05:28:02 GMT

This makes me feel really comforted since I'm not the only one with this problem. So I've tried the firmware solution but it didn't work I assume because i didn't use 2GB card or smaller so I'm going to try again following firmware install instructions to a tee and hopefully I have the same successful results as yourselves. Thanks.

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Mon, 06 Jun 2011 01:13:06 GMT

Ok Phil, well done !!!!! COOL

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Mon, 06 Jun 2011 00:33:02 GMT

firmware version 2.09 it's the most recent version. you have to have an SD card that is 2 GB or less, you have to format it (sometimes formatting it multiple times is necessary and sometimes it seems to be most effective to format with the Spider Jam) and I think you need to have the firmware located in a file named Line6.

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Sun, 05 Jun 2011 23:27:33 GMT

Ok Phil, i will do this but can you tell me witch version did you download ??

Cool thanks

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Sun, 05 Jun 2011 22:21:11 GMT

Mastermart, I just fixed it. I downloaded and reinstalled the firmware even though I already had the most currewnt version it must have goten messed up. So, when I downloaded and then installed it after deleting the old firmware it fixed the problem.

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Wed, 01 Jun 2011 13:17:56 GMT

am I doing this right? It seems so random. I am sure this is not the first time Line6 has heard of this problem and another individual has posted that he is having the EXACT same problem. How do you get the technical support to answer? I hope it doesn't mean I have to get on the phone or write a letter.

I thought someone would have addressed this by now- it seems like they just want to avoid it.

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Sat, 28 May 2011 17:20:57 GMT

haven't heard anything yet- stay tuned

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Sat, 28 May 2011 15:33:08 GMT

Hi david,i have the same malfunction and its really inside of the preset song has phil describe to you so if we both have that problem you probaly heard about other that complaint about this ??

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Sat, 28 May 2011 15:21:16 GMT

HI Phil, yes the same song and its the same has you describe.did somebody help you with that ?? my spyder jam is one and half year old.

Re: RE: technical question -electrical glitch in Jam Song

support@line6.com — Sat, 28 May 2011 11:55:45 GMT

does it happen on the same song on yours- "Outlaw Country Club?"