Community: Message List - Pod X3 Live does not work with macbook

Re: RE: Pod X3 Live does not work with macbook

support@line6.com — Tue, 07 Jun 2011 19:44:01 GMT

Have you tried booting up your Mac in 32-Bit mode? http://support.apple.com/kb/HT3773

Assuming that there's nothing wrong internally with the X3 Live itself, you should try connecting it to a different computer altogether for a firmware/flash memory update.

It can be done at any computer with Line 6 software installed and a high-speed internet connection. If you encounter the same exact scenario on a totally different computer, I'd start to suspect something wrong internally with the USB-portion of the X3 Live then.

If possible, please try a different host computer. If Monkey "sees" the X3 Live on a different computer, you can update the USB firmware there. But if that's true, then you'll probably want to get your Mac checked out by an Apple Technician for possible USB resource-related issues.

Re: RE: Pod X3 Live does not work with macbook

support@line6.com — Sat, 04 Jun 2011 01:19:01 GMT

No, there is not a error message, I am not using any recording software, device does not even work with monkey. So I can't download the firmware.

RE: Pod X3 Live does not work with macbook

support@line6.com — Sat, 04 Jun 2011 00:35:31 GMT

Hi,

Is there a specific error message or behavior that keeps you from using the X3 for recording?

Are you using a DAW? (i.e. Logic, Protools, Cubase)

Are you using POD Farm 2.5 as a standalone app?

Thanks,

David

Line 6 Customer Support

Re: RE: Pod X3 Live does not work with macbook

support@line6.com — Thu, 02 Jun 2011 00:35:16 GMT

Hi Don: I did everything you say, but still does'n work...

I dont know what can I do.

RE: Pod X3 Live does not work with macbook

support@line6.com — Tue, 31 May 2011 23:40:42 GMT

Hey lacmore,

Make sure to install Line 6 Monkey as well as the drivers for your operating system before trying to connect the POD. They are both available for free download from our software page below:

http://line6.com/software/

After successfully installing Line 6 Monkey and the drivers please try removing any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available.

Launch Line 6 Monkey and apply any updates that are available.

If you are still having trouble with your USB connection, please refer to our USB Audio Troubleshooting information at the link below:

http://line6.com/community/docs/DOC-4282

Pod X3 Live does not work with macbook

support@line6.com — Fri, 27 May 2011 07:36:45 GMT

Unable to update the USB firmware besides benefits I can not use the USB recording. Dissatisfied with this devise. Definitely not working as it should.