Community: Message List - Upgraded Pod Farm 1 - 2.5, stuck with trial models! Help!

Re: Upgraded Pod Farm 1 - 2.5, stuck with trial models! Help!

support@line6.com — Mon, 22 Oct 2012 01:13:54 GMT

I am having the exact same problem. My Line 6 license manager says I'm am authorized to use Pod Farm 2.5 with this laptop and my Toneport Ux2 Device, but software is stuck in trial mode

One thing that might be a key difference is I have the iLok version. ilok hardware is registered on their website and they also say the line 6 pod farm authorization is deposited into the dongle.

Tried reinstalling all pod farm components.

Win 7, 32 OS.

Re: RE: Upgraded Pod Farm 1 - 2.5, stuck with trial models! Help!

support@line6.com — Mon, 06 Jun 2011 21:29:17 GMT

Thank you!

RE: Upgraded Pod Farm 1 - 2.5, stuck with trial models! Help!

support@line6.com — Mon, 06 Jun 2011 21:26:34 GMT

Hi,

This is an issue we are currently looking into. An update should be supplied shortly, Sorry for the inconvenience:

Try uninstalling reinstalling the software using the paths available in this FAQ:

http://line6.com/community/docs/DOC-2304

We should have an update available within the next week.

Thanks,

David

Line 6 Customer Support

Upgraded Pod Farm 1 - 2.5, stuck with trial models! Help!

support@line6.com — Sun, 05 Jun 2011 20:12:58 GMT

Hello!

I've been working with Pod Farm 1 for 1 year straight, using my UX1, and really liked it!

Lately i've been working with a Toneport UX2 and purchased Pod Farm 2.5 from the line6 website.
I downloaded the trial version of Pod Farm 2.5 prior to purchase, so I only had 3 amp models to choose from..
When I purchased Pod Farm 2.5, I received an e-mail from line6 that my transaction was completed and further instructions etc. on how to activate my license key.

Straight to the point: I activated my license key, it is authorized and recognized on my account and on the License Manager,
yet i'm still stuck with only 3 amps in PodFarm 2.5 (aside from the amps I already had from Pod Farm 1) and have no clue on how to "update" the program so to speak, so I can access the amp models!

What am I doing wrong?