Community: Message List - PodX3 bean stops working (seems like a USB dropout)

Re: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Wed, 14 Sep 2011 01:36:34 GMT

Ey, I paid a lot of money for the pod, I think I deserve a response in less than a day...

Re: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Mon, 12 Sep 2011 14:42:07 GMT

I have installed a new partition with a fresh windows7. I made all the optimizationn stuff and it still happens. What should I do now? Windows Vista or xp works better?

Re: RE: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Fri, 01 Jul 2011 06:15:18 GMT

I am having this exact same problem. I have been using my Pod X3 for some years now to record my basses & guitars direct into Sonar 8.5PE using Windows XP home on an Intel Core 2 Duo @ 2.66GHZ with 3.24GHz of RAM... It has run completely trouble-free, up until a few weeks ago. Now, when I try to record using the Pod, it runs for about 2 minutes, then playback from my DAW stops. The files keep playing, but no sound is reproduced. Sonar does not register a "dropout". My CPU usage is minimal. If I only shut down Sonar (& the Pod) & open it again, Sonar doesn't "see" the inputs from the Pod. I have to restart my computer before I can get the Pod to start acting as the audio interface again. I too, have experimented by swapping USB cables & ports. I am not running it on a USB hub. I have updated to the latest drivers, but nothing has changed. Sonar runs problem-free with my other interface (M-Audio ProjectMix IO) After such a long time of problem free recording, this is extremely frustrating...Please help.

Re: RE: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Fri, 01 Jul 2011 01:14:47 GMT

Yes, the lastest driver and the lastest pod flash.

-All useless windows services stopped.

-Wifi desactivated.

-Windows graphics to the minimun.

-Windows update desactivated.

-Antivirus stopped.(Avast).

-All usb has DMA activated.

-More preference to services instead of programs.

-Only reaper running.

-LatencyMon says that all runs perfect.

-The other program (I don't remember it's name) says that all runs fine the most of time, but from time to time, it detect a high latency, and I don't know why.

BTW is more usually it stops during playback instead of recording.

Thanks

RE: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Thu, 30 Jun 2011 23:35:58 GMT

Hi,

Reaper should function correctly. A lot of our users use Reaper without issue.

Have you installed the latest drivers for the interface?

http://line6.com/software/

Thanks,

David

Line 6 Customer Support

Re: RE: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Thu, 30 Jun 2011 13:49:55 GMT

No, i'm not using a hub and the same happens in every port of my computer. I did all in the guide, but it continues happening, less often, like 10 minuts, something I can deal with, but still happens.

If a change Reaper to another DAW will improve anything? Thanks.

BTW, is it possible to mute the guitar out to only hear the playback from the daw or not?

RE: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Tue, 28 Jun 2011 19:03:24 GMT

Hi,

This issue could be related to a number of things. First check your connections.

Have you tried connecting to different USB Ports?

Are you using a USB hub?

Then try the optimizations in our USB Troubleshooting Guide:

http://line6.com/community/docs/DOC-4282

Thanks,

David

Line 6 Customer Support

Re: PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Tue, 28 Jun 2011 15:37:17 GMT

Please, i need help, i cant do anything with the pod, and i cant believe line6 cant run the podx3 in w7 without problems...

PodX3 bean stops working (seems like a USB dropout)

support@line6.com — Mon, 27 Jun 2011 18:36:23 GMT

I use the PodX3 as a soundcard, and sometimes it stops working and he decide he won't untill I restart it. I can't record anyting because it only last like 2 minuts working, is very frustrating.

I use Windows7 and the last PodX3 driver. Help please.