Community: Message List - JTV 59 Switch not working for models

Re: RE: JTV 59 Switch not working for models

support@line6.com — Sat, 08 Dec 2012 23:33:45 GMT

Try this link to open a support ticket to work directly with Line 6 on your problem:

Re: RE: JTV 59 Switch not working for models

support@line6.com — Sat, 08 Dec 2012 22:08:14 GMT

I 've the same problem. Got a brand new jtv 59 and after one week the guitar is now switching models by itself or not at all. As I life in New Zealand, it makes no sense to send it back to the states.

Extremely dissappointing. For me the guitar is basically now useless. Is there a possibility to get a new switch or some kind of replacement, I have no problem to change it by myself as I have done lots of guitar modifications by myself in the last 30 years. Problems like this shouldn't happen in this price class!!

Your link doesn't work.

Re: RE: JTV 59 Switch not working for models

support@line6.com — Mon, 26 Sep 2011 23:58:02 GMT

Hello,

It has been at least 48 hours since we've heard from you. We're going to assume your question has been answered and close this support ticket. If you feel your question(s) have not been answered, or, if you have further questions, please feel free to re-open a support thread within our support community and we will answer your questions accordingly. Thanks!

Line 6 Support

RE: JTV 59 Switch not working for models

support@line6.com — Fri, 23 Sep 2011 22:23:10 GMT

Thunder,

This problem has to be addressed at our facility to be properly repaired. I have created a support ticket for you. Please use the following link to view your support ticket:

http://line6.com/account/tickets/view/

Regards,

Line6Hugo

Re: JTV 59 Switch not working for models

support@line6.com — Wed, 21 Sep 2011 20:50:15 GMT

Unfortunately, yes.

JTV 59 Switch not working for models

support@line6.com — Wed, 21 Sep 2011 19:40:14 GMT

I have a brand new JTV 59 and when I try to switch between models the toggle switch doesn't work. I've heard this reported a lot. Do I have to take it in to a service center?