Community: Message List - what is the fix for solid white light backtrack with mic

Re: what is the fix for solid white light backtrack with mic

support@line6.com — Thu, 15 Dec 2011 17:08:57 GMT

In a case where the unit was accidentally reformatted on a computer (as in, right-clicking on the "Removable Drive" and choosing "Format"-- which we don't recommend doing), you'll need to reinstall the Flash Memory for the Backtrack + Mic.

Here's the flash memory file download: http://line6.com/software/readeula.html?rid=3759

Re: what is the fix for solid white light backtrack with mic

support@line6.com — Tue, 13 Dec 2011 01:37:19 GMT

Hi. This is from our Backtrack FAQ at http://line6.com/support/docs/DOC-4769:

Backtrack Hard Reset Procedure

If your Backtrack appears frozen or if the LED lights are blinking in a series of colors then performing a hard reset should resolve this.
To perform a hard reset you'll need to manually press a small object like a paper clip into the small hole on the side of the Backtrack. The hole is located on the opposite side of all the UI controls (Backtrack) or on the side opposite the microphone (Backtrack + Mic). Hold the button down for three seconds and then remove the paperclip. The LED on the device will glow white, blink a few times, and then begin blinking blue. You have now successfully reset your Backtrack.

Please let us know the results.

what is the fix for solid white light backtrack with mic

support@line6.com — Wed, 07 Dec 2011 03:18:13 GMT

My son reformatted his backtrack with mic, is there an easy fix. He loves the product and we tried everything to remedy the problem, any help would be appreciated.