http://line6.com/support/community/support/computer_based/riffworks?view=discussions Most recent forum messages en Fri, 30 Dec 2011 01:25:55 GMT Jive SBS 4.5.7.0 (http://jivesoftware.com/products/clearspace/) 2011-12-30T01:25:55Z en http://line6.com/support/message/341816?tstart=0#341816 <!-- [DocumentBodyStart:dfc6289a-7c55-44b2-bf05-d7292f6dd87c] --><div class="jive-rendered-content"><p>You haven't registered the unit yet so I can't tell which device you have, but if it came in a green box, it is a GuitarPort Rifftracker and it has a Riffworks license locked in it. I'm going to set up a support ticket for you to help with registration and to move forward with recording. <span style="font-size: 10.0pt;">Please respond to the ticket. With us talking via the ticket, I will mark this thread answered.</span></p><p style="min-height: 8pt; height: 8pt; padding: 0px;"><span style="font-size: 10.0pt;"> </span>&#160;</p><p><span style="font-size: 10.0pt;">Q: What is a support ticket?</span></p><p><span style="font-size: 10.0pt;">A: A support ticket allows you to directly correspond with a Line 6 Support Representative. An email will be sent to you from Line 6 containing a link to the ticket when a Line 6 Support Representative responds to it. Please follow the link in the email to view your open ticket to work one on one with Line 6 Support. Also, in your account, click My Account, then click Support Tickets to view the support ticket. Here&rsquo;s a shortcut: </span><a class="jive-link-external-small" href="/account/tickets/view/" target="_blank"><span style="font-size: 10.0pt;">http://line6.com/account/tickets/view/</span></a>.</p><p style="min-height: 8pt; height: 8pt; padding: 0px;"><span style="font-size: 10.0pt;"> </span>&#160;</p><p><span style="font-size: 10.0pt;">Please note: Sometimes support tickets will be filtered to spam and junk folders. If you did not receive an email from us indicating that a ticket has been created, please make sure to check those folders in your email host, and also that your email account is receiving messages at all.</span></p></div><!-- [DocumentBodyEnd:dfc6289a-7c55-44b2-bf05-d7292f6dd87c] --> Fri, 30 Dec 2011 01:25:55 GMT support@line6.com http://line6.com/support/message/341816?tstart=0#341816 2011-12-30T01:25:55Z 1 year, 4 months ago 0 http://line6.com/support/message/341530?tstart=0#341530 <!-- [DocumentBodyStart:7a68732b-53e9-4976-8ec5-45b198616152] --><div class="jive-rendered-content"><p>Hi guys, just purchased a Rifftracker bundle with a guitarport CD version 2.5 disc. After many failed attempts to install ( it gets to agree terms and goes off) I scanned some forums, only to find out that it wont run with windows 7!&#160; I have now installed Gearbox (?) as i found a tread which took me there, but I want to install the correct version off riffworks or rifftracker or whaterver I purchased!! Really confused with everything on offer, and dont want to be paying extra for something I have already bought, need some help guys!! I dont really understand the difference bewteen riffworks, rifftracker, gearbox, version2.5,2.6 etc etc etc!! just wanna be able to plug in and play and record!!!! </p></div><!-- [DocumentBodyEnd:7a68732b-53e9-4976-8ec5-45b198616152] --> Thu, 29 Dec 2011 12:16:45 GMT support@line6.com http://line6.com/support/message/341530?tstart=0#341530 2011-12-29T12:16:45Z 1 year, 4 months ago 1 0