Community: Message List - POD HD500 pedal calibration

Re: POD HD500 pedal calibration

support@line6.com — Sat, 01 Dec 2012 15:27:37 GMT

Just wanted to follow up and mention that my minimum value is now registering at zero after my initial cleaning, even though at first it only showed a marginal improvement. Not sure why it went from better to working having only cleaned it once and done nothing between the two tries, but I'm not really complaining.

I definitely recommend trying the sensor cleaning method, and thanks to all who suggested it!

Re: POD HD500 pedal calibration

support@line6.com — Sat, 01 Dec 2012 05:02:38 GMT

I suggest that you instead of down the heel position of the pedal normally, pull the upper part of the pedal (toe) with the right hand to do the correct calibration.

By this way it may works.

Re: POD HD500 pedal calibration

support@line6.com — Thu, 29 Nov 2012 02:24:42 GMT

I suggest you open a support ticket to work directly with Line6 on this. See the Support tab at the top of this page.

Re: POD HD500 pedal calibration

support@line6.com — Wed, 28 Nov 2012 18:49:46 GMT

My HD500 is experiencing the same issue (the heel position not registering below 30-35). I tried cleaning the white disc and two sensors with a paper towel as described: now it registers a minimum of 24. This indicates to me that the cleaning may have slightly improved it, but not solved it completely.

Any recommendations? I could try cleaning more vigorously with a lint-free cloth. Would using acetone to clean the sensors be safe (as it would be for cleaning other small electronic components)?

Re: POD HD500 pedal calibration

support@line6.com — Sat, 03 Nov 2012 17:45:24 GMT

which country u from daviddemetrio ??i think u have no other option beside giving it to repair

Re: POD HD500 pedal calibration

support@line6.com — Sat, 03 Nov 2012 17:43:19 GMT

i faced tthe padle proble again.and tis time it never get normal after resting the unit for day.i give it to seller for replacement.they said it can't be replaced.go for repair.now they saying wait we will send it to company.@silverhead do you know that can i get any service from india?although india have a service center/distributer at Mumbai.are they gona replace it or what??

Re: POD HD500 pedal calibration

support@line6.com — Tue, 23 Oct 2012 13:35:42 GMT

It sounds to me like your HD500 pedal needs servicing at an authorized service centre:

http://line6.com/service_centers/

The fact that the reading is always 0 suggests a problem with detecting pedal movement at all - not just at the upper/lower range limits. If firmware reinstall and pedal calibration attempts show no change in behaviour I suspect an internal hardware problem.

Re: POD HD500 pedal calibration

support@line6.com — Tue, 23 Oct 2012 03:04:29 GMT

I did what you said but it did not work for me ... It is like the volume/wha pedal does not work... always in 0 status.... even doing the global reset, update flash and trying to calibrate the pedal...

Would you have any ideas for me.. i am almost trying what one of our friends said. Keep it for about three days or some to see if it gets back...

Even Line6 team does not know what happens... how come?

THank you anyway...

Re: POD HD500 pedal calibration

support@line6.com — Tue, 23 Oct 2012 02:32:42 GMT

My pedal is not working ... how did you solve your problem?

Thank you... demetriojulio@hotmail.com...

Re: POD HD500 pedal calibration

support@line6.com — Mon, 16 Jul 2012 03:01:19 GMT

hmm..tnx silverhead for your opinion