Re: Pod XT - L6 Monkey Error

support@line6.com — Wed, 23 May 2012 17:54:15 GMT

Hello,

This sounds like a hardware problem with the PODxt device. I would suggest testing the PODxt by connecting to all of the computer's USB ports to verify if it is just a connection issue. Completely remove ANY USB hubs, even if not in use, and test the POD on all the ports.

You should also try on a different computer to verify if this is a hardware problem with the POD. If nothing helps, it would need to be serviced at an authorized service center:

http://line6.com/service_centers/

For future technical support requests, please use the contact technical support link within the Support link at the top of the page:

http://line6.com/support/tickets/

Regards,

Line6Hugo

Pod XT - L6 Monkey Error

support@line6.com — Tue, 07 Feb 2012 14:12:52 GMT

There was an error determining which Add-Ons you have installed. ((Code 80007506) The asset table in the hardware is corrupt.)

Click the 'Reinstall' button to fix this problem (you must be connected to the Internet)

Call Customer Service if you click 'Reinstall' and still see this error.

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I Reinstalled all the hardware bits (USB Firmware, Flash Mem) successfully. I still get this error.

License Manager has two 'greyed out' italicized items (Power Pack, Propeller Head Record) and a alert saying I need to click the install button to install these add-ons. When I do that (click the install button), I get a progress bar that says "programming hardware...(this may take a few minutes)". This eventually times out with a pop up message saying 'unable to write to device'

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Other than that, all my software is current, and all the drivers/firmware/flash mem etc. is current as of today. Any thoughts?

Community: Message List - Pod XT - L6 Monkey Error

Re: Pod XT - L6 Monkey Error

Pod XT - L6 Monkey Error