Community: Message List - Cannot get signal to my brand new POD HD Pro

Re: Cannot get signal to my brand new POD HD Pro

support@line6.com — Thu, 05 Apr 2012 23:23:37 GMT

Hello,

Were you able to resolve the problem? Mr_Akadin's questions would be the best thing to try. What happens when you try them?

Regards,

Line6Hugo

Re: Cannot get signal to my brand new POD HD Pro

support@line6.com — Fri, 10 Feb 2012 00:37:44 GMT

Do you hear anything via the headphones? If you select the tuner does that seem to be picking anything up?

Re: Cannot get signal to my brand new POD HD Pro

support@line6.com — Fri, 10 Feb 2012 00:26:57 GMT

Neither solutions worked

Any other ideas??
If not what's the quickest way to get the unit replaced? I literally bought this this thing less than a week ago.

This is so frusturating!! I was hoping to do a lot of recording/experimenting this weekend...

Re: Cannot get signal to my brand new POD HD Pro

support@line6.com — Thu, 09 Feb 2012 09:19:21 GMT

Firstly ensure that your guitar cable is sound and that the 1/4" jack is engaging with the input socket properly - some brands of jack plugs used by instrument cable manufacturers have been found by other users with other POD HD units to plug in too far - it's rare but it can happen. Try pulling the jack plug out a few millimetres to see if this might be the cause.

Secondly, and more likely, your POD HD Pro may not have the Inputs set up the way you need them. Is it possible the unit has been taken out of its box at the store and set up for a demo exercise? The HD Pro has the ability to use Global Input Settings and this may have been set for an input scenario that doesn't include the main guitar input socket.

You'll need to check the System settings (page 3) for the input settings. Hold down the View button to access the System Settings

Nick

Cannot get signal to my brand new POD HD Pro

support@line6.com — Thu, 09 Feb 2012 03:55:49 GMT

May be a stupid question...
I just took my POD HD Pro out of the box, plugged it in, and connected the unbalanced 1/4" out to my interface...

I plugged in my guitar to find that no signal was reaching the POD. I don't see any obvious solutions.