Re: KB37 Please help!

support@line6.com — Fri, 24 Feb 2012 13:39:26 GMT

Just for clarification are you using the most recent drivers from here?

http://line6.com/software/

Temporarily disable your firewall and antivirus.

When you install the driver do not have the KB37 plugged in until instructed to.

Also make sure computer has all it's updates.

Since this is a 2nd hand unit, is it possible that it may not have been functioning properly?

Also, you need to start a new thread and mark it as a question to get the attention of Line6 reps.

KB37 Please help!

support@line6.com — Thu, 23 Feb 2012 18:29:53 GMT

I have just purchased the KB37 and already I dislike my decision, I have been sitting here for 8 Hours using up all my spare time reading blogs, watching videos and uninstalling and re-installing POD 1, POD 2.51, the Licence Manager and up-to-date drivers' etc.. To find out that Monkey can't read my device and throws my computer and KB37 all weird and unable to function properly.

I have tried to bypass Monkey and it seems that P.O.D farm VERSION: 2.51 wont even open it sits loading as I am writing this, unable to close unless computer is shut down which is a huge pain because other Line 6 applications cannot be opened. Please, don't ask if I have tried uninstalling it and installing it again, because I have, on 5 different occasions.

Funniest thing is, It works with Gearbox but the MIDI keyboard looks like it works but it doesn't. (FL studios) keymapping present but doesn't work with MIDI in the program.

Licence Manager seems to give me a 80000002 error

Please don't tell me to bring it into an authorized dealer, I had it ordered from ebay and live very far from one

It is in the closest USB port and I have a 700W power supply. As I'm not a 2 year old and know my stuff.

One Unhappy Customer

Community: Message List - KB37 Please help!

Re: KB37 Please help!

KB37 Please help!