Community: Message List - Blue screen error while recording with POD HD Desktop

Re: Blue screen error while recording with POD HD Desktop

support@line6.com — Sat, 24 Mar 2012 01:22:32 GMT

I've maybe downloaded a few more programs, but nothing that I'd imagine is running all the time while I have my Pod plugged in. Windows is up to date.

Also, I just started having problems with it crashing my computer while I'm not recording - I tried reinstalling the drivers and it crashed when I plugged the Pod back in, and it also crashed while I was just listening to something playback through it. Is it possible it's a problem with the Pod itself or maybe my USB connection? I can't imagine why the drivers would be crashing my computer now when it didn't happen before, especially since I've changed very little on it.

I also tried using WhoCrashed, but it only tells me that random Windows system files crashed my computer, not any specific drivers, so I'm not sure how helpful that is...

I appreciate the comment, I hope I'm being descriptive enough of the problem.

Re: Blue screen error while recording with POD HD Desktop

support@line6.com — Fri, 16 Mar 2012 23:25:01 GMT

Hi,

What changes have you recently made to your system? New Software? Hardware? Are you sure Windows is up to date?

This FAQ Could help:

http://line6.com/support/docs/DOC-2215

Also, check out the optimizations here:

http://line6.com/support/docs/DOC-4282

Thanks,

David

Blue screen error while recording with POD HD Desktop

support@line6.com — Tue, 06 Mar 2012 02:10:50 GMT

I've had my POD HD since Christmas, but I haven't been having any trouble until just recently, maybe starting a few weeks ago. At some point while recording (the exact amount of time varies but it happens every time) my computer will BSOD and restart. I've gotten different messages from it, but most of the time it says something about a bad pool header.

I've looked up similar situations here and most point to a driver conflict, but I'm not entirely sure what to do to troubleshoot the problem or go about fixing it - none of the topics I looked at seemed to have a definitive answer, so I'm guessing I'm gonna have to do some work to determine exactly what the conflict is... I'm just not sure where to start.

I'm running Windows 7 Home Premium 64-bit on a Sony VAIO laptop. If you need any more information, let me know, I'll do my best to supply it.