Community: Message List - No sound through headphones with UX1, not recognized in Pod Farm

Re: No sound through headphones with UX1, not recognized in Pod Farm

support@line6.com — Fri, 16 Mar 2012 15:55:39 GMT

I would suggest that you follow our POD Studio setup video tutorial to assist you with getting started with your Line 6 Audio interface:

http://line6.com/support/docs/DOC-2499

You can watch the video and use the download links below to get the latest software to go with your POD Studio. First make sure to download and install the latest Line 6 drivers for your operating system:

Windows Drivers 4.2.5.1:

http://line6.com/software/readeula.html?rid=4399

Once the drivers are installed you will need to install the Line 6 Monkey application from the links below:

Windows Line 6 Monkey 1.51:

http://line6.com/getrelease?rid=4618

Once Line 6 Monkey is installed, remove any additional unnecessary USB and firmware devices from your computer when troubleshooting this issue. Make sure to connect it directly to a USB port and not a USB hub, extension, or keyboard of any kind, preferably connect it to a USB port on the rear of computer. Try using additional USB cables and every USB port available until you are able to launch Line 6 Monkey and detect the device.

After Launching Line 6 Monkey apply any updates that are available until you have a green check next to each component.

Next close all open applications and use the License Manager software to de-authorize and re-authorize your device. Make sure to remove the information when prompted to, and then install again when prompted to, this will ensure that you reinstall all of your available Line 6 assets from your account into your device.

Re: No sound through headphones with UX1, not recognized in Pod Farm

support@line6.com — Thu, 08 Mar 2012 17:08:24 GMT

Yes, there are green checkmarks and it says I have updated to the latest drivers/firmware. I registered and I also authorized it yesterday. BTW, I just updated it to Pod Farm 2.15 and now it says that I have a trial version, and Pod Farm 2 has no license.

Re: No sound through headphones with UX1, not recognized in Pod Farm

support@line6.com — Thu, 08 Mar 2012 03:47:31 GMT

Just for clarification, if you run the newest version of Monkey you have green ticks for drivers/firmware?

http://line6.com/software/

Have you run the Line6 License Manager to authorize your device?

These vids may be helpful.

http://line6.com/support/docs/DOC-2077

No sound through headphones with UX1, not recognized in Pod Farm

support@line6.com — Thu, 08 Mar 2012 03:21:06 GMT

I just recently bought a Pod Studio UX1 and I installed Pod Farm which comes with it. I am having trouble getting sound out of the device. I use headphones plugged in to the UX1. When I load up POD Farm it says no device is recognized or connected. My OS which is Windows XP SP3, recognizes my device and I have it as default for my sound. I installed all the updates from Line 6 Monkey as well. POD Farm is still not recognizing it. How can I get POD Farm to recognize it and the sound to work?