Community: Message List - When?????

Re: When?????

support@line6.com — Tue, 03 Apr 2012 23:23:45 GMT

I was mistaken... they are giving updates to the 300 and 400 they just havent arrived yet.

http://line6.com/news/general/1200

Re: When?????

support@line6.com — Tue, 03 Apr 2012 22:51:57 GMT

Sorry arresta, should've went with the HD500

Re: When?????

support@line6.com — Tue, 03 Apr 2012 22:44:10 GMT

not for hd 300 /400 users.

cuckold promises

Re: When?????

support@line6.com — Tue, 03 Apr 2012 22:41:30 GMT

Today is the day folks!

Re: When?????

support@line6.com — Fri, 30 Mar 2012 17:38:24 GMT

so . . .not quite Q1 eh? This is getting to be a fun game.."Will they tell use when new stuff is coming?" "Will we actually get it when they say we will?" Software developement is hard, I get it, but I don't care, thats thier job.

Re: When?????

support@line6.com — Fri, 30 Mar 2012 16:23:10 GMT

i tried to make it clear throughout that im not specifically talking about line6... i mean i could be right, but i have no evidence of it...

i look at companies like Apple with the iphone, the jailbreak community did amazing things once they got passed all of Apples blocks... and apple did all they could to stop them because developers were unlocking features that they wanted to sell in the new phone.. video recording on the 3g for example

and i do sort of subscribe to that school of thought to some degree... the companies best interest is typically not the customers... they need to look at their future as a company, quality free updates or hardware meant to last 10+ years is ...well, bad for business...

just as a purely hypothetical example.....

maybe its entirely possible to load custom IR's on the HD500.... but what if they plan on using that as a selling point for their next model? they could give it to us now (or allow someone else to do it instead)and make nothing or hold on and sell it to us down the road... its not really a hard decision or even an unethical one, i'd do it in their position! lol...

its in their best interest to control development but not the users...a customer that just bought his 500 wants all he can get for his money... he isnt wrong either..

but like you said.. Line6 may be one of the exceptions, im in no position to make the claim they arent... just discussion though, i have no beef to air out.. lol

Re: When?????

support@line6.com — Fri, 30 Mar 2012 15:05:03 GMT

I really don't think design decisions very often come down to people not wanting the users to have the ability to do certain things. I think it's just that with every decision there's a cost/benefit analysis that comes along. Sometimes investing a little bit more time in something makes sense, and sometimes it doesn't. Sometimes there's a feature that will make one group of people happy but tick another group off. I just don't accept the idea that it comes down to ill intentions or even purposeful withholding of of features. Certainly as a business, future planning is a must, and you have to keep on thinking about how your current product offerings will play into that future.

I think there's a school of thought that says people who make a product and people who buy it are on opposite teams almost. I really don't buy into that, at least not with Line 6. I think they really do want to make products that have the users' best interest at heart. It's just that with such a big user base, they'll never make something that pleases everyone.

Re: When?????

support@line6.com — Fri, 30 Mar 2012 14:35:32 GMT

yeah i understand the business side of it, and its ugly...but its never as simple as saying "we dont support custom FW" and being done with it...

but from a users standpoint... im willing to bet there is functionality there that can be brought out, hidden parameters etc... not to mention the countless little things that some users crave but others dont, people could take development of their device in their own hands... make it suit them and others in their position.. maybe someone could figure out the custom IR's, or tweak the EQ's.. or fix dumb little bugs in a few days rather then wait months for the big update... custom FW is never for beginners and people only look for things like that when they know what they are doing... L6 keeps it simple for joe-blow, maybe others can handle the extra control?

when you see the business side of any industry, you start to realize the HD could be capable of things they dont want you to have, so they can sell you something else later... like the groupings or restrictions on the 300/400...odds are thats just code to entice you into buying the more expensive unit, just an example...

that is the main reason companies protect their code... not customer service issues... but just discussion and my opinion on tech in general, im not trying to say L6 is trying to screw people or anything... i like my hd500.. lol... but people cant afford to be niave about things like this...

Re: When?????

support@line6.com — Fri, 30 Mar 2012 13:10:25 GMT

I'm sure they have legitimate concerns with opening it up to outside developers. If one of us writes custom code that has a negative impact on a device, they would be in a position of having to deal with complaints related to code that they didn't write. Still it would be fun to write some code for it.

Something simple like a set list manager where you can re-arrange your patches by changing the order of them in a text file and have it reload the device. Or a utility to take a custom tone file and have it mapped to your rig. For example, I have the HD500 with a DT25 Combo. Almost all of my patches are using a preamp model with chorus mapped to FS1, flanger to FS2, delay to FS3, etc. I also have the output set to a combo. If I download a custom tone that uses full amp models and is mapped to a different output it would be nice to map as much as possible of it to my rig settings. Haven't really charted this out but it would be helpful to me. It seems like I spend more time changing a custom tone to my rig than it should. Especially if it ends up being a patch that I don't like.

Re: When?????

support@line6.com — Fri, 30 Mar 2012 04:00:28 GMT

malnack wrote:

Thought I'd join the fun. As a software developer for 25+ years now, it is very difficult to predict how long a code project is going to take. Finding problems in beta testing can add a huge amount of time if they are significant.

Software dev here also. In the business systems I program, we have the luxury of comparitvely unlimited RAM and storage. Fixing defects is generally easy. Even still, our project schedules can still go haywire when we run into unexpected consequences.

Now imagine you have all that same code, and you're being asked to optimize it for a tiny processor with limited flash ROM and RAM. You have to test out every possible combination and make sure there are no unwelcome side effects or regressions. Across several hardware platforms. And your users are cork-sniffing tone fiends.

It's a wonder they ever get done.