Community: Message List - Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Wed, 30 May 2012 20:42:37 GMT

rajeshraman wrote:

JCJCJC,

I too have a JTV69 and am experiencing the string slip problem. The local guitar shop did a setup which basically moved the nut up by a little, but I'm still not completely satisfied. Now, the low E slips off very easily indeed and the high E still slips, especially when playing between the 6th and 12th frets (or so).

I notice that the http://line6.com/support/tickets/add.html link now yields a 404. Do you recommend that I file a separate support ticket, including your name?

Thanks for staying engaged.

Hi,

Were you logged in? I just entered a test ticket and it worked fine. One way or another, yes, please get a tkcet going and mention my name and I'll get help out.

Thanks

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Wed, 30 May 2012 17:35:03 GMT

My guitar was return to Line 6 UK and they replaced the neck for me. It plays great now, no problems at all.

I recomend calling your local center rather than relying on email and the internet- the personal touch....

Good Luck

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Wed, 30 May 2012 02:15:14 GMT

player99 wrote:

....

PS -Can anyone tell me how to quote other messages automatically?

After you hit the Reply button to a previous post, you can copy the previous post into your reply by hitting the speech ballon icon with the quotation marks - it's the rightmost icon in the row of icons at the top of this text panel. Then you can edit out irrelevant pieces of the post to highlight the particular phrase/point you want to reply to.

That's what I just did here.

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Wed, 30 May 2012 00:26:55 GMT

"All my issues have been resolved, I am a happy bunny.

Many thanks to you and the UK team for sorting my neck issues out, the guitar now plays great and my Dream Rig is complete!"

What did they do to fix your problem? I got mine yesterday and it is also slipping off.

PS -Can anyone tell me how to quote other messages automatically?

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Tue, 29 May 2012 21:11:41 GMT

JCJCJC,

I too have a JTV69 and am experiencing the string slip problem. The local guitar shop did a setup which basically moved the nut up by a little, but I'm still not completely satisfied. Now, the low E slips off very easily indeed and the high E still slips, especially when playing between the 6th and 12th frets (or so).

I notice that the http://line6.com/support/tickets/add.html link now yields a 404. Do you recommend that I file a separate support ticket, including your name?

Thanks for staying engaged.

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Fri, 11 May 2012 15:35:36 GMT

Really glad to hear that. I must say that with the Warmoth neck the improvement was tremendous regarding the slippage. There is only one passage in "cliffs of Dover" where it still sometimes happens but not everytime and if I really play the passage cleanly and with better technique it doesn't happen. I've never noticed it any other time. And I don't play that song live ever (not really a dance tune) it's just something I like to play for fun.

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Fri, 11 May 2012 15:07:20 GMT

All my issues have been resolved, I am a happy bunny.

Many thanks to you and the UK team for sorting my neck issues out, the guitar now plays great and my Dream Rig is complete!

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Fri, 11 May 2012 00:54:13 GMT

Hi,

I know that someone from our UK team has reached out to Sean. If any of you others feel you have a problem with the string slipping off the neck, , go here:

http://line6.com/support/tickets/add.html

start a ticket and tell them that JCJCJC sent you..... I'll work with the you and rep for a good resolution.

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Thu, 10 May 2012 17:43:13 GMT

I notice latency sometimes when recording. There comes a certain point in milliseconds where I can't even record the track. A small window in which I can notice it and tolerate it, that is to say it's not so distracting that I can't record the track. And, thanks to the speed of processors today and the improvement of interfaces, I can lower the buffer size so that the latency is undetectable, only a few milliseconds. I know there's latency only because my computer shows me the calculation of what it is when I am setting the buffer size. I know through today's interfaces you can monitor latency free but I prefer to record using some effects. I know there must be some degree of latency in the JTV even for the models when not using an alt tuning. I'm not sure what the readings would be with or without the alt tunings engaged but as I stated it's not noticeable. I would be interested to know what the latency actually is. If you have the latest firmware then I would agree your JTV is no different than any other. I only mentioned the firmware because there were a lot of people noticing latency on the original firmware that the JTV's shipped with. There was an early revision that took care of it.

Re: Line 6 - Guitar Strings 'Slipping Off the Neck' is 'Within Tollerence' and acceptable.

support@line6.com — Thu, 10 May 2012 15:45:44 GMT

I doubt my variax is slower than any others. I'm very sensitive to latency. Simply running through a couple of DSP-bypassed Eventide Factor pedals is noticable to me. I just have to ignore it

The first two versions of the POD were intolerable to me. By the XT, the latency was acceptable. I'm used to analog monitoring of close mic'd amps through headphones. What can I say?