Community: Message List - Help with pod hd400! Please help me!

Re: Help with pod hd400! Please help me!

support@line6.com — Wed, 04 Jul 2012 00:36:59 GMT

A couple of things you can try...

Hold A on Power up and do a factory reset...

The other thing you can do is a Safe Mode Flash...Hold A on Power up and then connect USB to the PC and fire up the Monkey and try flashing 1.31 again...

Re: Help with pod hd400! Please help me!

support@line6.com — Wed, 04 Jul 2012 00:21:25 GMT

I suggest you open a support ticket directly with Line 6:

http://line6.com/support/tickets/

Help with pod hd400! Please help me!

support@line6.com — Tue, 03 Jul 2012 23:49:03 GMT

There is something very, very wrong with my pod hd400. I recently got it and it worked out of the box. I installed the drivers and latest firmware from line 6 monkey v1.57. Hd400 edit wouldn't recognize it, even though my computer and line6 monkey do. I reinstalled the firmware and returned it to factory defaults, and now it doesn't even work. It turns on, but the screen is all white. In monkey it says the firmware is 1.01 and the flash memory is 1.31. When I start it up, it says the DPT boot failed, then the screen stays all white and no buttons work. This is EXTREMELY frustrating and I would like to know how to solve this problem. Please help!