Community: Message List - line6 toneport ux2 no sound

Re: line6 toneport ux2 no sound

support@line6.com — Fri, 03 Aug 2012 02:49:29 GMT

Hi,

Sorry. My link didn't work. Just go up to top right of screen to 'support' - 'contact technical support' -'contact technical support' , oor to the phone numbers on the page before.

Sorry that its still not working for you,

God bless,

David

Re: line6 toneport ux2 no sound

support@line6.com — Fri, 03 Aug 2012 02:21:01 GMT

so thid unit is crap no hope...tnx anyway..

Re: line6 toneport ux2 no sound

support@line6.com — Sat, 28 Jul 2012 16:34:22 GMT

Hi,

I don't know what could be wrong. I think maybe you will have to contact Line 6 on:

http://line6.com/support/tickets/add.html

I hope you get it working soon,

God Bless,

David

Re: line6 toneport ux2 no sound

support@line6.com — Sat, 28 Jul 2012 06:08:42 GMT

no sir there aint movements in the mixer view of the podfarm, gearbox etc.. no movement from the hardware itself. no sound signal passing thru the all the interfaces. its just nothing but a little hum in the right channel. i tried to replce the usb cables, guitar and mic cables but stil no signal is coming out..

Re: line6 toneport ux2 no sound

support@line6.com — Fri, 27 Jul 2012 14:14:10 GMT

Hi again,

The only thing I can think of is that in mixer view in pod farm standalone, guitar or mic is not selected, but you have set everything up so it wouldn't be that.

One more thing. In mixer view, do the meters go up and down when playing?

Another thing to check is that the noise gates in pod farm are not up too much. This can stop all sound getting through. Try turning them off and see if anything changes.

There are a few pages that might help, but may not. You may have already tried all of these things too:

http://line6.com/support/message/282780#282780

http://line6.com/support/message/273603#273603

http://line6.com/support/docs/DOC-4282

http://line6.com/support/docs/DOC-4201

http://line6.com/support/docs/DOC-2085

Hopefully someone else has some ideas of what the problem might be.

God Bless,

David

Re: line6 toneport ux2 no sound

support@line6.com — Fri, 27 Jul 2012 04:54:19 GMT

and the meters anly moves when plugging the usb.

Re: line6 toneport ux2 no sound

support@line6.com — Fri, 27 Jul 2012 04:37:02 GMT

yes the meter lights up but no movement and even the 2 red LED is blinknking when plugung the usb. thers is a little noise at the right channel. and if i touch the one end of the guitar cord, there is a little hum also at the right channel of the headphone. i also tried to plug microphones but stil the same problem. all of the sofwares and drivers are updated according to line 6 monkey..

tnx

edison

Re: line6 toneport ux2 no sound

support@line6.com — Wed, 25 Jul 2012 08:27:13 GMT

Hi again,

Are the meters lighting up or is there a flashing light going on and off?

David

Re: line6 toneport ux2 no sound

support@line6.com — Mon, 23 Jul 2012 21:44:56 GMT

no Sir David, the meters doesnt move either. all i hear is jack hammering on the right side of my headphone. all the sound settings in the system ,PLAYBACK line 6 by default - RECORDING- line 6 by default. everything is set up according to the instructions. pls help tnk you.

Re: line6 toneport ux2 no sound

support@line6.com — Mon, 23 Jul 2012 16:26:24 GMT

Hi,

Would you be able to post some pictures of the settings of windows sound settings, line 6 audio-midi devices (found normally in line 6 folder in tools folder) settings?

It might make it quicker to offer some help -hopefully

Also, do the meters on the front of the ux2, move when playing files, guitar etc.?

God bless,

David