Community: Message List - Also unable to post responses in forums.

Re: Also unable to post responses in forums.

support@line6.com — Tue, 02 Oct 2012 20:10:15 GMT

I've had longer than most, I'm fine now so my guess is that most should be fine. Cound't post from any physical location, differnet cities computers etc. Then I could post and answer to my own threads finally yesterday or the day before I'm completely cured.

Re: Also unable to post responses in forums.

support@line6.com — Tue, 02 Oct 2012 19:53:49 GMT

good idea.

Re: Also unable to post responses in forums.

support@line6.com — Tue, 02 Oct 2012 19:45:07 GMT

Everything seems to work for me now. Just a suggestion, maybe send out an email to all registered users explaining that there have been issues for a couple of weeks, but everything is fine now. That way people who might have given up will come back.

Re: Also unable to post responses in forums.

support@line6.com — Tue, 02 Oct 2012 19:00:16 GMT

Folks, please update me on the problems you've had with the forums. We think it's fixed but we need to know for sure. Thanks.

Re: Also unable to post responses in forums.

support@line6.com — Sun, 30 Sep 2012 19:30:21 GMT

Seems to be working now. Honestly this was a totally unacceptable length of time for this forum to be unusable for 99% of its users. I wonder how many people have left the community permanently.

Re: Also unable to post responses in forums.

support@line6.com — Sun, 30 Sep 2012 16:03:23 GMT

Same here .... seems to be back to normal? Wonder what it was? Some "digital voo doo" I suspect?

Re: Also unable to post responses in forums.

support@line6.com — Sun, 30 Sep 2012 15:23:39 GMT

they did acknowledge it: http://line6.com/support/message/392671#392671

hardly easy for the less frequent user to find.... but it is there....

even though the posting part seems random and moving....

the forum software is still hosed, because there are other areas that still don't work like expected...

(viewing group members, and sometimes the personalized main page is missing things)

Re: Also unable to post responses in forums.

support@line6.com — Sun, 30 Sep 2012 15:10:14 GMT

Either way, it's been quite appalling to have so many users have the same issue for so long and to appear to have no one ackknowledge it from an official standpoint.

Re: Also unable to post responses in forums.

support@line6.com — Sun, 30 Sep 2012 15:08:32 GMT

This seems to have been resolved now, for me at least. I haven't been able to post anything since last weekend.

Re: Also unable to post responses in forums.

support@line6.com — Sun, 30 Sep 2012 15:04:06 GMT

Today is the first day I've been able to respond in a while too. Hopefully the fix stays.

One thing I will say is that I'm not sure how much control Line 6 actually has over the forum software. I know that the forums are run on Jive platform. I suspect that Jive had some updates that ended up causing some problems.