Community: Message List - Ux2 crackling artefacts with mountain lion

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Fri, 08 Mar 2013 11:29:13 GMT

Tried the Snow CoreAudio - killed my internal speaker ouput for some reason - no beeps & squeaks, which I guess I could live without anyway.

But it didn't fix the issue I'm having with the recent drivers on 10.8.2.

For me, 7.1.9 is fine - the occasional crackle I can live with, flipping to the Finder & back fixes that, as I'm using Cubase ASIO with 'release ASIO driver in background' enabled, so this toggles the audio off/on.

With any driver from 7.2.1 to 7.2.4 I just get total dropouts in the UX output. Nothing reads on the meters, total silence. Can take anything from 5 minutes to an hour - but when it happens, only a reboot fixes it.

I'm going back to 7.1.9 (yet) again... & ML CoreAudio.

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Tue, 05 Mar 2013 10:45:48 GMT

Hey everyone. I think I might have an answer. First of all I must state, I do not use any Line6 software nor am I in the music game. I fool around from time to time but that's about it. I'm a professional cisual artist first and foremost. Like I said, I might have something for yall to all try. Let me explain my audio issues. For the longest time I stayed on Snow Leopard 10.6.8. Probably the best OS know to man, haha. Anyway, I "upgraded" to Lion 10.7.2 and had TONS of audio issues, I reverted back to SL. Aside from my professional gig I play MMO video games quie regularly and one of the games I play is no longer going to be supporting anything below 10.7 Lion. So I upgraded to Mountain Lion... and guess what? Audio issues EVERYWHERE. I was fearful that the audio might become an issue with working in FCP and it certainly became an issue when doing any kind of recording. The most noticeable was in Garageband, crakling and popping was everywhere whenever I used 3rd party VST or other plugins. I searched and dug on the interwebs and only found other people with the same issue. I put 10.6.8 on a partition and just switch OSs if I needed to do something with audio. That's when it hit me. I remember reading somewhere that some people supposed the issue was related to USB 3.0 support on older machines without USB 3.0 ports. Something to do with the core audio component. I made a copy of the core audio component on the Mountain Lion partition then took the Snow Leopard core audio component and overwrote it. So far everything is working wonderfully now.

TL;DR version

1. Make a copy of the core audio component in Mountain Lion (keep it somewhere safe)

2. Overwrite the Mountain Lion core audio component with the one from Snow Leopard 10.6.8

3. Hope it works!

(the core audio component is in /system/library/components/CoreAudio.component)

GOOD LUCK!

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Thu, 14 Feb 2013 15:02:27 GMT

yes driver 7.2.3 is out and guess what......it does absoulutely ****ing NOTHING to change the distortion problems.....record my guitar for 30 seconds and whayhayyyyy the problem is still there like an alien has invaded the ux2....purchased an apogee 1 last month and there are no problems as yet.... seems like line 6 need a hand from the apogee software team ! Im keeping my ux2 just out of curiosity to see if line 6 ever manage to solve this problem.....roll on 2017 !

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Mon, 11 Feb 2013 20:43:04 GMT

still no improvements after Updating Driver to 7.2.1! updated from Snow Leopard to Mountain Lion OSX (10.8.2), Logic Pro 9.1.8 Same Problems with Crackling-8-Bit-Party-Distortion-with-Latency coming and going in Periods... UX2 is still useless... All hope is gone... Finally a new driver and nothing changed... -_-'

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Fri, 18 Jan 2013 22:52:12 GMT

Not that this diminishes your post Mcboy, but, I recently upgraded to Mountain Lion with my Logic 9.18 with Line 6's 7.21 driver and I am not having any issues. I can at least say it's not everyone with Mountain Lion.

I hope you get it solved...

Dave

www.facebook.com/doughnutblonde

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Fri, 18 Jan 2013 22:11:30 GMT

The problem is still there with the new driver v7.2.1. Both my ux2 tone port silver have the horrible noise problem.

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Fri, 18 Jan 2013 14:39:27 GMT

How can we use our new device when the crackling makes it substandard? (POD HD500)

IMAC27 - 3GHZ (quad), 8GBRAM what is up - dispose in a large fire?

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Thu, 17 Jan 2013 17:25:02 GMT

Hello,

We have just released our latest Mac driver v7.2.1 for Mac OS X to fix the problem where USB Devices become unresponsive after using POD Farm, recording/playback in a DAW, or using other audio programs.

This driver also includes changes which may improve the noise or distortion issues some OS X 10.8 customers have experienced.

Please use Line 6 Monkeyn to update or download the driver directly from our website:

http://line6.com/software/index.html

If you continue to have problems with audio using our latest 7.2.1 driver for Mac OS X, please submit a support ticket:

http://line6.com/support/tickets/add.html

Regards,

Line6Hugo

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Thu, 17 Jan 2013 12:00:13 GMT

Yet again I have downloaded the latest driver which was issued this morning and the exact same problem still occurs....even just playing audio via iTunes or vlc is horrible with the sound intermittently dropping out and its impossible to record using Logic Pro 9 and a condenser mic ....the vocals end up sounding like something from mars !!! Get a grip line 6 and give us a driver that actually works !!!!

Re: Ux2 crackling artefacts with mountain lion

support@line6.com — Tue, 04 Dec 2012 23:42:14 GMT

I had the same issues and couldn't sit around waiting for Line 6 to help so tried a few things and I have some solutions

SOLUTION 1: Apogee One purchased and installed - works fine!

SOLUTION 2: I used time machine and rolled back to Snow Leopard. UX2 now working as normal. Not ideal though because data added to apps such as Aperture during the Mountain Lion period was not accessible, so.....

SOLUTION 3: Created a 60Gb partition on my Macintosh HD. Made a clean install of Mountain Lion on the partition. Downloaded most recent drivers (Sept 2012) and the UX2 is now working as normal for the last week and no signs of distortion. No other 3rd party apps such as Spotify, Skype, Flip4Mac, RealPlayer, LogMeIn were installed in the partition - just ML and Line6. The bare minimum for making music. Likelihood is that the problems are caused by either upgrading from previous OS to ML, upgrading from previous Line 6 drivers, conflicts with other apps.

I hope this helps some of you

Nigel

iMac

10.6.8 (Snow Leopard) & 10.8.2 (Mountain Lion)

3.06 Ghz

4GB