Community: Message List - e-mail notification is going crazy...!!!

Re: e-mail notification is going crazy...!!!

support@line6.com — Tue, 16 Oct 2012 19:08:44 GMT

We have solved the problem by tracking down what fenders74 was subscribed to and removing the subscriptions to them.

Re: e-mail notification is going crazy...!!!

support@line6.com — Tue, 16 Oct 2012 00:24:28 GMT

Hi. We are investigating this issue with JIVE Software, who makes the forum software. I'm sorry it's taking a lot of time to solve, but please send me two of the emails contents via private messge so I can get those examples to them. Thanks.

Re: e-mail notification is going crazy...!!!

support@line6.com — Fri, 12 Oct 2012 06:30:56 GMT

Yesterday I've cleared all my watches and set 'no' in all email preference receive....Today I've got 56 mail from forum!!!!

Is there someone to solve this problem there?!?!?!

Re: e-mail notification is going crazy...!!!

support@line6.com — Tue, 09 Oct 2012 13:52:52 GMT

I still receive tons of notification that I DON'T WANT!!!!

Re: e-mail notification is going crazy...!!!

support@line6.com — Fri, 05 Oct 2012 09:17:19 GMT

YES, I've checked all....

Re: e-mail notification is going crazy...!!!

support@line6.com — Fri, 05 Oct 2012 09:07:41 GMT

on the first discussion page at tha top right there is an option to select e-mail preference. have you checked that?

Re: e-mail notification is going crazy...!!!

support@line6.com — Fri, 05 Oct 2012 06:28:39 GMT

Problem still remain alfter cleared watches.

Re: e-mail notification is going crazy...!!!

support@line6.com — Thu, 04 Oct 2012 19:12:23 GMT

Guys, I'm sorry this is happening. I believe this is related to the other issues our forums recently experienced. Like Phil said, please check your preferences at Your Stuff...Preferences...EMail Notification Preferences. Then like Triryche said, clear your watches at http://line6.com/account/emailpreferences/ and see if things change. I am subscribing to this thread so that I can track your responses. Thanks for your patience while we get this ironed out.

Re: e-mail notification is going crazy...!!!

support@line6.com — Wed, 03 Oct 2012 13:35:26 GMT

It's a PITA, but you could try clearing all your watches to see if it stops and then resubscribe to the threads you want to watch.

I know the forums in general were flaky for a couple weeks, maybe it's a byproduct?

Do you have RoadRunner?

I remember there was an issue a couple years ago with the notifications and it was something goofy on TimeWarner's end.

Re: e-mail notification is going crazy...!!!

support@line6.com — Wed, 03 Oct 2012 18:44:52 GMT

Nothing changed in my email settings and now getting over 100 emails perday from everything Line 6.

I confirm your problem is accurate and very real.