Community: Message List - Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Fri, 04 Jan 2013 12:58:04 GMT

i've seen where people bought ONLY a model pack (no pod farm license) and expected it to work...

you have to have a pod farm license to use model packs... but once they are tied to your account, its just a matter of authorizing your computer to use them.

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 13:26:15 GMT

Nice!!! Glad it worked out.

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 13:24:31 GMT

TheRealZap wrote:

not sure what tri was talking about....

Half the time nor do I !!

Zap, I found a thread where somebody purchased the PF 2.5 Standalone and tried to purchase a model-pack, and a Line6 rep merely stated you can only purchase model packs for hardware, but it wasn't the one I was looking for. The one I remember (may be a false memory??) had collaboration with a few Experts. But my guess is the whole License Manager scheme was fairly new at the time.

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 03:33:29 GMT

no idea why its like that... but i knew it worked

not sure what tri was talking about... unless someone tried to get the packs with the ilok version... that wouldnt work.

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 03:05:25 GMT

it WORKED!!!!! thanks a ton dude, all i wanted was the freaking diamond plate head!! why do they have it set up in such a confusing way??

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 02:55:47 GMT

did you get instructions on how to return PF? It should be the same process.

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 02:52:24 GMT

maybe ill give it a try but how do you refund online purchases?

thanks

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 02:47:51 GMT

I seem to remeber somebody trying this and it didn't work, but I can't find the thread.

But yeah, no risk the 30 Day refund.

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 02:47:01 GMT

are you 100% sure about that? cause i am open to return my purchase and get the 299 version, unless you are 100% sure, so i could just say i have a device and it may work? thanks btw

Re: Sooooooo can i not purchase any add ons? i bought the pod farm hardware independent Please help

support@line6.com — Thu, 03 Jan 2013 02:38:44 GMT

just tell it you have a line6 device and buy the addon anyway... it will be linked to your account and you can use it...

not sure why they never fixed it... model packs work with no line6 device... but the store wont let you buy them that way...

IT WILL WORK... you do have 30 days to request a refund, so there's no risk for you to try for yourself.

HINT: check the add on price that you are interested in different devices... for some reason the addons are cheaper for certain devices.