Community: Message List - Spider IV with an MK2 pedal sound cuts out.

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Thu, 28 Feb 2013 13:42:19 GMT

You should have your FBV plugged in prior to turning on the amp. It's not necessary to plug your guitar in before turning the power on (just keep the volume off while doing it).

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Thu, 28 Feb 2013 02:44:15 GMT

I have had the same issue in the past. Not sure if I'm onto the solution or not. I'm thinking it may have something to do with the order in which everything is powered on, connected, and disconnected (believe it or not). The other thought I was having was that it may be due to heat building up in the cabinet due to restricted air flow across the heat sink (that's a long shot, but I have other things going on that lead me to suspect maybe, in my case).

I have a strong feeling that there is a right order, and a wrong order in which to plug in, turn on, and disconnect....though I'm not sure exactly. (time to re read the manual I suppose).

If you get a solid answer, give me a shout, I'll keep you in mind if I finally tame the shrew

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Mon, 04 Feb 2013 13:48:26 GMT

The 'random' changes can sometimes be caused by a loose knob turning under vibration, which 'wakes up' that parameter. Try backing off all the controls to '0', then select your preset and see if the problem still happens. One cure for the 'loose knob syndrome' is to put an o-ring or thing gasket material behind the knob.

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Fri, 01 Feb 2013 19:30:00 GMT

I had the same issue when I was saving presets to my amp channels while the FBV pedal was connected. I unplugged the pedal, did a factory reset on the amp, configured the channels the way I wanted them and then plugged the pedal in afterwards....so far so good.....

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Fri, 25 Jan 2013 06:21:50 GMT

I spent $700 on a Spider IV 150 2x12 and a MKII Shortboard for Christmas. Brand new and I"m having the same issue.

I"m a little concerned. I love the amp and the sound, but I surely don't like my effects cutting out.

Mine seems to switch effects randomly. I am playing a distortion rhythm and all of a sudden it goes away and

it's switched with a 'clean' effect of some kind.

Someone has mentioned it could be the CAT5 cable. Gonna try switching that first to see if that solves the problem.

Somewhat disappointed that this is a brand new amp.

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Fri, 11 Jan 2013 13:22:17 GMT

You didn't mentione it was used, but you could still return it the store, unless you bought it 'as is'.

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Fri, 11 Jan 2013 01:39:17 GMT

After getting the channels set the way I want it only seems to do it when I mess with the reverb nob. I only paid $60 bucks for it, so I will just keep it for now. It sounds great besides this problem, and I plan on upgrading it in awhile anyway. I guess thats what I get for buying a used one and not testing it at the store.

Thanks for your help

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Thu, 10 Jan 2013 13:40:50 GMT

Spider 15's are not factory servicable, so bring it back to where you bought it for exchange.

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Thu, 10 Jan 2013 02:28:59 GMT

I just bought a used Spider iv 15 from a local music store and am having the same issue. I don't have a pedal but I have to re-select the channel when sound cuts out. I tried a factory reset and am still having the same problem.

Re: Spider IV with an MK2 pedal sound cuts out.

support@line6.com — Wed, 09 Jan 2013 13:28:36 GMT

Does it happen when you don't have the FBV controller connected? If not, it may be a defective CAT5 cable. If it does, you can first try a factory reset on the amp, to see if that cures the problem.