Re: Issues with the POD HD 500

support@line6.com — Tue, 08 Jan 2013 22:13:55 GMT

Start by downloading the driver. Monkey will help you do that even though it does not yet recognize the HD500 - just select the HD500 as the target device when Monkey launches. Then follow Monkey's instructions carefully re: when to connect/disconnect your HD500.

After installing the driver Mnkey should then recognize the device and help you download and install the rest of the software (HD500 firmware, HD500 Edit).

Issues with the POD HD 500

support@line6.com — Tue, 08 Jan 2013 21:35:08 GMT

I downloaded the Line6 Monkey software today but when I plug my POD HD 500 to my computer via USB the program will shows the POD but says it is "not connected". I was logged in under my user name and I have registered the POD on the Line6 website. I originally did all of this on a different computer that comppletely died a few months back. Could this be an issue? What can I do to get the Monkey to recognize the POD so I can upload updates and patches on it?

Sincerely, Jordan

Community: Message List - Issues with the POD HD 500

Re: Issues with the POD HD 500

Issues with the POD HD 500