Community: Message List - POD X3 Live Installation Error: Code 10 Device Cannot Start

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Fri, 27 Apr 2012 22:27:21 GMT

Code 10 unit won't start is a problem with the Pod, not your computer. DO A GLOBAL RESET on your Pod and start the upgrade over, should work now.

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Sat, 20 Jun 2009 15:01:51 GMT

FYI

How to tell if you have USB 2.0 ports on your computer? If you are not sure, you can go to your Control Panel > System. Then click the Hardware tab & press the 'Device Manager' button. In the window that appears, click the '+' symbol found next to the last item marked 'Universal Serial Bus Controllers.' Under that heading, look to see if you have anything labeled 'USB2' or 'High Speed.' If you have nothing like this, you probably do not have USB 2.0 ports on that system & the X3 will not operate on that system properly.

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Sat, 20 Jun 2009 14:49:26 GMT

The PCI cards has been a solution to some audio issues - not a problem.

See the doc here

USB Audio Problems

http://line6.com/community/docs/DOC-4282

point number 5 discusses the use of the PCI as a solution to some chipset incompatibilities.

I had to get one for my PC back when I owned a XTLive to get rid of clicks and pops in the audio.

It's explained fully under the heading - Chipset Error Explanation:

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Sat, 20 Jun 2009 13:09:30 GMT

Yes, it requires USB 2.0.

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Sat, 20 Jun 2009 06:51:55 GMT

Help, I'm having the same problem and I'm going directly into my USB 1 (older computer). Does the connection require a USB 2?

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Mon, 08 Jun 2009 17:55:31 GMT

I'm not sure how to define 'direct' in a technical sense. All I know is from a perhaps faulty memory of previous posts on this. I think I recall that some X3 users have reported having problems with USB PCI cards and USB hubs (even internal ones that are sometimes behind a multi-port front panel access on desktop PCs). In some cases these problems disappeared when they used a different USB port. I used the term 'direct' just to distinguish between those situations - it's not a technical term.

Regardless of the definition, if the original poster has a chance to solve the problem simply by using a different USB port, it's worth a shot.

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Mon, 08 Jun 2009 17:27:16 GMT

Define "direct". Built-in USB controllers are still connected via the PCI bus.

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Mon, 08 Jun 2009 17:11:19 GMT

Hello,

This information is correct, you need a USB 2.0 connection for the X3 series to connect to your computer.

USB Connectivity with Line 6 Devices

http://line6.com/community/docs/DOC-4599

Please be sure to award Helpful and/or Correct points to community members who respond with helpful or correct answers!

Line6Andy

Re: POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Sun, 07 Jun 2009 23:28:50 GMT

I may be wrong, but I think I recall reading in this forum that the USB port must be direct for the X3 to work properly - no USB hub and no PCI card. If you have an available USB 2.0 direct port you could try that. Again, I may be wrong on this.........but just trying to help.

POD X3 Live Installation Error: Code 10 Device Cannot Start

support@line6.com — Sun, 07 Jun 2009 22:52:11 GMT

HELP!!! I'm trying to install my POD X3 Live and keep getting the code 10 "Device Cannot Start" error. I'm running Windows XP Pro and using USB 2.0 PCI card. I've tried uninstalling and reinstalling the POD X3 Live, the drivers, and even all of the USB devices on the computer. Is this a Registry problem? Is there a downloadable fix? Is there a plug and play update coming? I've had this thing for a year now and this is the 100th time I've tried to install it. I'm very frustrated! Can anyone help me? Please.