Important Note:

It is highly recommended that these updates are installed in a specific sequence. Please see the installation notes* below.

Bug Fixes

These updates address a bug which allows invalid data to be introduced to presets. The invalid data is caused by asynchronous communication between the POD HD/HD500/HD Pro hardware device and the POD HD/HD500/HD Pro Edit software application. In rare instances, recalling presets containing invalid data may cause intermittent high volume events.

Installing POD HD/HD500/HD Pro firmware v1.43 and POD HD/HD500/HD Pro Edit v1.08 prevents invalid data from being introduced into presets. During synchronization between POD HD/HD500/HD Pro and POD HD/HD500/HD Pro Edit, the hardware displays a “Sync In Progress” message and does not respond to any buttons or knobs until synchronization is complete.

Additionally, any presets which contain invalid data are reset to an initialized state. These presets are easily identified as “New Tone (Reset)”.

*Installation Notes

Please follow these steps sequentially:

• Disconnect any audio connections to the POD HD/HD500/HD Pro, connect to the computer via USB and save a preset Bundle, Set Lists, or individual presets from POD HD/HD500/HD Pro Edit v1.06 (if you do not wish to save any existing presets you may skip this step)
• Quit the POD HD/HD500/HD Pro Edit app and launch Line 6 Monkey to install POD HD/HD500/HD Pro Edit v1.08
• Complete the POD HD/HD500/HD Pro Edit installation, and launch Monkey once again to install POD HD/HD500/HD Pro Flash Memory v1.43
• During the installation, Monkey will ask if you want to keep your presets – click “No”, and complete the installation following the on-screen instructions.
• On the POD HD500, you *must* reset the global setup options which includes resetting the Setlist names and pedal calibration by:
  • Disconnect the USB cable connection between HD500 and host computer.
  • Power off the POD HD500.
  • Power on the POD HD500 while holding the LEFT ARROW (<) button while plugging in the power supply to the POD.
    • If you do not do this, one of the tell-tale symptoms that may surface after a Monkey Flash Memory update is that the HD500 will be stuck in a continuous re-boot/power cycling state (you'll keep seeing the Logo and the unit keeps re-starting itself). Sometimes this may not occur, but a secondary telltale sign that a user has not performed a Global Settings reset is the USB communication between the HD500 and HD500 Edit software will be extremely slow/sluggish.
    • ***NOTE: Please also make sure to re-calibrate the onboard expression pedal of the HD500 after performing the Global Settings reset.
    • Instructions: How to calibrate the POD HD500 Expression Pedal.

• Launch POD HD/HD500/HD Pro Edit to restore any saved presets. **Please note that any previously saved presets that were corrupted in any way will be discarded and set to New Tone (Reset) once imported into POD HD/HD500/HD Pro Edit 1.08.

POD HD500 Flash Memory v1.43 Known Issues

• AC Frequency – When connected to a DT50 or DT25 amplifier via L6 Link, POD HD500/HD Pro may have its AC Frequency parameter (Setup Page 2) automatically changed. Be sure to check this setting after turning on a connected DT series amplifier.
• Set List Names – If during the update process new presets are optionally loaded to over-write the previous set, Set List names may not correlate to the new presets appropriately. This is because renaming Set Lists is not a part of the firmware update process. Set List names may be changed in the hardware using a variety of methods:
  • Manual - Set Lists may be renamed manually by simply highlighting a Set List name and pressing the Save button. Use the four encoders beneath the main display and press Save to complete.
  • System Reset – Pressing (and holding down) the four-way navigation pad to the left while powering up will perform a Global Settings reset. This action will reset all settings to their factory default and requires a recalibration of the on-board expression pedal. Instructions for pedal calibration can be found here. Due to the pedal recalibration, it is generally recommended to update the Set List names using the manual method described above.
    
    The presets in firmware v1.43 correlate to the following Set List names, as seen in the main display from left to right, top to bottom:
    
    BEST OF HD
    FX HEAVY
    SONGS / STYLE
    BASS/ACO/VOC
    L6LINK <-> DT
    USER 1
    USER 2
    USER 3

POD HD500 Edit v1.08 Known Issues

• The current version of POD HD500 Edit (v1.08) does not provide provisions to control Variable Input Impedance nor Global Input Selection parameters. These features are currently only accessible within the POD HD/HD500/HD Pro hardware GUI.

FAQ For more information about POD HD/HD500/HD Pro, the POD HD FAQ can be found here.

Advanced User's Guide The latest version of the Advanced User's Guide for the POD HD500 can be found here.