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Up to Discussions in POD Farm / POD Studio / TonePort
620 Views 1 Reply Latest reply: Mar 19, 2010 10:57 AM by Line6Hugo RSS
ether67 Just Startin'
ether67
1 posts since
May 25, 2007
Currently Being Moderated

Mar 18, 2010 12:29 PM

heavy  noise/low output & phones toneport ux-2

when i start up, vu-meters go beserk but no sound from the headphones until i crank the knob to max! is there something i can do before i throw everything through the window...

  • Line6Hugo Line 6
    Line6Hugo
    6,332 posts since
    Apr 8, 2007
    Currently Being Moderated
    Mar 19, 2010 10:57 AM (in response to ether67)
    RE: heavy  noise/low output & phones toneport ux-2

    Has the UX2 worked for you in the past, or has it always acted this way?

       

      Are you using it on the same computer that you had in the past with the same setup and operating system?

       

      I recommend uninstalling all Line 6 software then re-installing the latest software from our website.

       

      Remove any other USB devices from the computer (except for a mouse, keyboard, and the UX2) while troubleshooting this issue.  Completely remove ANY USB hubs, even if not in use, and test the UX2 on all of the computer's USB ports.

       

      IF the problem persists no matter what you do, test on a different computer in this same manner to isolate the problem.

       

      Please go over the following warranty document for warranty info of the UX2.

       

      http://line6.com/community/docs/DOC-4838

       

      Regards,

       

      Line6Hugo

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