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1578 Views 3 Replies Latest reply: Apr 15, 2010 12:51 PM by wolffbark RSS
jazapata Just Startin' 15 posts since
Jan 16, 2009
Currently Being Moderated

Apr 15, 2010 9:33 AM

POD X3 Live sound drop out

Hi,

 

I'm suffering the famous drop out problem in my POD X3 Live when using the audio interface features. I've got it in UK and I live in Spain. The problem is that in Spain there is no L6 service center, so the way to solve the problem is by sending my gear to the UKL store. This approach it's too spensive, the delivery cost are bigger than the price of the gear.

 

Another way could be take advantadge og any trip to any country where L6 has service center. I've spent more than a year waitinh any chance and finally I've lost the guarantee.

 

 

I've sent several queries to this forum, but the only way to solve the problem is by bringing my gear to a country with a service center.

 

Summarizing, the current situation is that I spent a lot of money in a gear that you sold me with failures and the only way to solve it is by spending another bounch of euros. My gear don't work fine and is out of guarantee, so I don't know how could I solve the problem.

  • TheRealZap Expert Line 6 User 11,829 posts since
    Dec 22, 2006
    Currently Being Moderated
    Apr 15, 2010 9:40 AM (in response to jazapata)
    Re: POD X3 Live sound drop out

    there is no other way... you HAVE to get it to a service center and they will pay the service center, even after your warranty...

    they even share shipping costs...

     

    you pay to ship it to them...

    and they pay to ship it back to you...

     

    i'm sorry you aren't happy with this generous offer...

    most of us had to do it as well...

    i shipped mine, and they returned it fixed... been working great ever since and well worth the time and expense.

     

    if you won't get it to them to fix it for you, what exactly do you want them to do?

     

    their offer seems fair to me.

     

    i'm sorry you are having issues, but it's worth getting fixed i assure you.

  • silverhead Expert Line 6 User 9,592 posts since
    Apr 1, 2009
    Currently Being Moderated
    Apr 15, 2010 9:50 AM (in response to jazapata)
    Re: POD X3 Live sound drop out

    just to emphasize and make sure you got one important point that zap made..... this problem is fixed for free, under lifetime warranty, at any authorized Line 6 service centre. Your cost will be one-way shipping.

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