Community: Please Help. podfarm /ux2 Authorization problem

Up to Discussions in POD Farm / POD Studio / TonePort

4950 Views 13 Replies Latest reply: Oct 12, 2012 4:35 PM by brunopv

johaj

14 posts since
Feb 2, 2007

Currently Being Moderated

Aug 5, 2010 7:46 PM

Please Help. podfarm /ux2 Authorization problem

Message:

podfarm 2 has detected a valid podfarm 2 license on my UX2 , but it hasn't been authorized for this computer.

Podfarm 2 will not process audio.

Simply run line6 monkey to authorize your toneport UX2 and restart podfarm 2 .

where is the option in line 6 monkey?

How do I get line 6 monkey to authorize my UX2 ?

Also , when I update drivers to 4.0.2.7 , they revert back to 4.0.2.3 when I plug UX2 back in .

Please help .

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Tags: toneport, ux2, activate, authorize, podfarm

Line6david
5,196 posts since
Jan 27, 2010

Currently Being Moderated

Aug 8, 2010 1:56 PM (in response to johaj)
RE: Please Help. podfarm /ux2 Authorization problem

Hi,

When you are in Line 6 Monkey, make sure that it is seeing the device you have connected and click the Optional Add-Ons Tab.

On the top right of the screen there should be a small button that says "authorize"

Click that and the device should be authorized to run on your system.

Pod Farm should work after this.

If you could, fill out your support profile so that we can see what kind of computer, OS, ect.. you are running and we will try to figure out the driver update issue.

Thanks,
David
Line 6 Customer Support

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- johaj
  14 posts since
  Feb 2, 2007
  
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  Aug 6, 2010 6:16 PM (in response to Line6david)
  Re: RE: Please Help. podfarm /ux2 Authorization problem
  
  hey David
  thanks for your help
  there is not an " authorize " button in line 6 monkey.
  just change device on the left.
  log out/ my account at top.
  info , purchase add-ons, activate purchase... on right.
  I'm running windowa xp pro on lenovo t61 7664 RYU
  thanks , Joe.
  
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  - Ryan18
    4 posts since
    Aug 29, 2008
    
    Currently Being Moderated
    
    Aug 8, 2010 5:06 PM (in response to johaj)
    Re: RE: Please Help. podfarm /ux2 Authorization problem
    
    Thats exactly whats happening to me, there is no authorise button and ive opened a
    nd closed line 6 monkey about 50 times now and it wont work!!!
    
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    - messiah666
      2 posts since
      Sep 15, 2007
      
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      Aug 11, 2010 2:11 PM (in response to Ryan18)
      Re: RE: Please Help. podfarm /ux2 Authorization problem
      
      Same thing on my UX1, I get this message
      I go into Line 6 monkey click on activate purchase type in refresh it goes through the usual stuff but when I go back into Pod Farm 2 I still get this message.
      I get the green tick on the updates page
      But not on the add on?
      
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- inudutias
  2 posts since
  Sep 24, 2012
  
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  Sep 24, 2012 12:11 PM (in response to Line6david)
  Re: RE: Please Help. podfarm /ux2 Authorization problem
  
  hey i have a problem here some pictures please help me!!
  
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Nemiz
1 posts since
Aug 18, 2010

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Aug 21, 2010 7:24 AM (in response to johaj)
Re: Please Help. podfarm /ux2 Authorization problem

Same thing happens with my Toneport UX2! I get the same message when I open Podfarm 2, but I can't find the "authorize" button in Monkey. I've tried typing "refresh" in the "Activate purchase" field, but that doesn't work either! This is really annoying! Aren't there any other ways to authorize my Toneport UX2?

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- Karl_Houseknecht
  3,732 posts since
  Jan 25, 2007
  
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  Aug 25, 2010 1:54 PM (in response to Nemiz)
  Re: Please Help. podfarm /ux2 Authorization problem
  
  Nevermind, I figured it out.
  
  Report Abuse
  
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  - BSAKing
    14 posts since
    Jan 25, 2009
    
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    Aug 26, 2010 10:53 AM (in response to Karl_Houseknecht)
    Re: Please Help. podfarm /ux2 Authorization problem
    
    Hi there - I have the same problem. Can you enlighten the rest of us how you figured it out? I have no authorize button with a UX2 and Windows 7. Thanks
    
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    - Karl_Houseknecht
      3,732 posts since
      Jan 25, 2007
      
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      Aug 26, 2010 11:09 AM (in response to BSAKing)
      Re: Please Help. podfarm /ux2 Authorization problem
      
      BSAKing wrote:
      
      Hi there - I have the same problem. Can you enlighten the rest of us how you figured it out? I have no authorize button with a UX2 and Windows 7. Thanks
      
      Because I have a TonePort UX2 and not a POD Studio UX2, I have to BUY a POD Farm 2 license. POD Farm 1.x (non-platinum) is free to some TonePort UX2 users, but you actually have to buy a license for the UX2 to use POD Farm 2.
      
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      - BSAKing
        14 posts since
        Jan 25, 2009
        
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        Aug 26, 2010 1:54 PM (in response to Karl_Houseknecht)
        Re: Please Help. podfarm /ux2 Authorization problem
        
        Please bear with me - I just got my black face Pod Studio UX2 (used) today so I am a total newbie.
        
        I get an error message on PodFarm about not authorized so it cannot process audio.When I run PodFarm2, it says a little more - there is a valid licence on the hardware for PodFarm2 but it needs to be authorized for use on this computer. Simply use Monkey to authorize the hardware....
        
        Yet I can find no authorize button anywhere when I use Monkey so I cannot use PodFarm or PodFarm2. Gearbox runs fine however......
        
        What am I not understanding or missing???.
        
        Thanks
        
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inudutias
2 posts since
Sep 24, 2012

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Sep 24, 2012 12:07 PM (in response to johaj)
Re: Please Help. podfarm /ux2 Authorization problem

i have the same problem but a can´t log me in line 6 monkey anyone one something i really would need your help!!
i have a macbook pro!

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elgrad
2 posts since
Sep 10, 2012

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Oct 1, 2012 6:16 AM (in response to johaj)
Re: Please Help. podfarm /ux2 Authorization problem

on line 6 monkey, there is another tab that prompts you to open the license manager. do so and there is an option to detect and authorize computers or hardware

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brunopv
7 posts since
Aug 9, 2006

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Oct 12, 2012 4:35 PM (in response to johaj)
Re: Please Help. podfarm /ux2 Authorization problem

My Studio UX2 detects a license for POD Farm 2 in License Manager, but when I try to install Add-Ons, the POD Farm 2 license it disappeared

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Aug 5, 2010 7:46 PM

Please Help. podfarm /ux2 Authorization problem

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