Aug 27, 2010 12:30 AM
Pocket pod usb fault - Power surge on hub?
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I Recently purchased a pocket pod and wanted to use the editor software and up date the firmware but i can not get the usb connection to work.
I have two pc's in the house using xp and i have a pc using windows 7, with the xp pc's i keep getting a fault as soon as i plug the usb in it says " Power surge on hub port, a usb device has exceeded the power limits of its hub port." And with the pc using windows seven does nothing no detection at all and does not show in devices list.
Things i have done:
Updated usb drivers, (they are all usb 2)
Checked for conflicts,
Tried different cables,
Can any one help?
Thanks
Pete
Hi,
Please refer to our FAQ on USB connectivity. You will find in this document that USB hubs are not supported.
http://line6.com/community/docs/DOC-1484
Q: Can I use a USB Hub to connect my Line 6 unit to my computer?
A: No, USB hubs are not supported in any application of Line 6 hardware.
Thank you,
Line6lm
Hi, Thanks for your response but i think we have crossed wires i am not using an actual usb hub,the problems im having are when the pocket pod is plugged into any of the usb sockets on any of the pc's i use directly.
Thanks Pete
Hello,
The only time I have ever run into this issue with the Pocket POD was when I had connected a faulty cable to it.
Since you've already ruled out cables and connected the POD to different computers I'd say your POD is defective.
How long have you had the device?
Where did you purchase the unit from?
Line6Miller
Hi Line6miller,
Thanks for your reply, i had a feeling to be honest it may be faulty and unfortunately its second hand.
I purchased this for practice and jamming to my ipod so its not the end of the world as it works perfectly apart from this fault,
Thanks to everyone who took the time to read and reply to this question but i think ill just get on with my practicing now and leave the usb socket well alone incase i end up damaging the rest of the unit.
Cheers
Pete
OK Pete. Thanks for following up with us!
Line6Miller
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