Skip navigation
671 Views 7 Replies Latest reply: Nov 23, 2010 4:19 PM by racetra RSS
ozbadman Gear Head 1,474 posts since
Apr 17, 2008
Currently Being Moderated

Nov 1, 2010 12:35 PM

RE: Anyone else having trouble with the HD 500 pedal?

Very interesting.

 

Line 6 monitors questions only, so I wanted to repost this as a question, and a link to the original start of this thread is here:

 

http://line6.com/community/thread/47715

 

Hi guys,


Well, this is interesting. This happened to me as well. I too found the original setting of the Pedal way too loose.

 

I happen to live fairly close to Line 6 head office and repair shop In California. I called my Sales Rep to ask about a new bolt, and ended up getting a call directly from Line 6 themselves. Last week I took my unit in to see them and they replaced the swivel bolt, but they were very interested in getting my broken bolt. The fact that this has now happened to more people suggests there is/was a manufacturing problem.

 

I will say this. The Line 6 Repair group were terrific, and they are definitely interested in this issue. So, unfortunately for us, it seems like at least some of the original swivel bolts are defective. They are looking into the issue, but obviously, the more of us that have it happen, the more of a concern it is for them. I would report the problem to your supplier, or call Line 6 support. It may take them a little while to get new swivel bolts manufactured as this is obviously a new issue for them.

 

While awaiting my new bolt, I went to the hardware store and manufactured a temporary one (I think it was a 3/8 size bolt). I'm sure Line 6 will fix this in due course, but we may have to wait a little for a proper fix as there's obviously no point in giving us another bolt which is going to break on us.

 

If Line 6 doesn't respond in this thread I will email them directly as I know they will be very interested to see this has happened elsewhere.

 

Cheers,

 

David.

More Like This

  • Retrieving data ...

Bookmarked By (0)

Legend

  • Correct Answers - 5 points
  • Helpful Answers - 3 points